Office Supervisor

OhioHealth•Dublin, CA

10d

About The Position

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. Job Description Summary: This position is responsible for overseeing the processes of the department on a daily basis and to ensure effective operations. Responsibilities And Duties: 50+% Supervision 1. Supervises office staff may include positions such as registration, clerical, administrative, unit coordinator, etc. . 2. Manages workflow and delegates duties. 3. Assists manager with interviewing, hiring, training, and performance evaluations. 4. Provides leadership, direction and coaching to staff to help reach potential. 5. Trains new office staff. 6. Assists manager with daily operational needs as required. 7. Attends meetings in absence of manager. 8. Acts as resource and/or escalation point for staff, physicians, employees and managers. 9. If not maintaining/processing time sheets/payroll, oversees it. Administration 1. Coordinates and assists with office staff functions such as: scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments and entering daily patient charges. 2. May have responsibility for maintaining a database, project s or program s on an ongoing basis. 3. May be responsible for report generation. 4. Performs miscellaneous other duties as requested. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Requirements

High School or GED (Required)
Proficient knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc. )
Excellent communication skills.
Ability to prioritize multiple tasks.
1 2 yrs. related Experience as Team Leader or supervisor with 6 yrs. progressive, related Experience , preferably in a medical setting.

Responsibilities

Supervises office staff may include positions such as registration, clerical, administrative, unit coordinator, etc.
Manages workflow and delegates duties.
Assists manager with interviewing, hiring, training, and performance evaluations.
Provides leadership, direction and coaching to staff to help reach potential.
Trains new office staff.
Assists manager with daily operational needs as required.
Attends meetings in absence of manager.
Acts as resource and/or escalation point for staff, physicians, employees and managers.
If not maintaining/processing time sheets/payroll, oversees it.
Coordinates and assists with office staff functions such as: scheduling patient appointments, physician coverage, answering phones, completing patient intakes, calling to confirm appointments and entering daily patient charges.
May have responsibility for maintaining a database, project s or program s on an ongoing basis.
May be responsible for report generation.
Performs miscellaneous other duties as requested.