Office Specialist I - Two Positions

State of Maine•Augusta, ME

18d•$19 - $27

About The Position

This is office and administrative support work. The successful applicants will be a collaborative member of a small team of people whose primary responsibility is: Performing complex varied office support tasks. Working directly with customers in person, on the phone, through the internet, and by mail. Providing oral and written information explaining various licensing and registration requirements in accordance with office standards. Administering and issuing licenses, registrations, and miscellaneous licenses and permits on the MOSES system, and through the internet. Processing and collecting payment for licenses and registrations (including closing out the register and balancing payments at the end of each day). The successful candidates should have extensive experience in the use of computers and various computer applications.

Requirements

Training, education, or experience in office and administrative support work that demonstrates 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters.
All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.

Nice To Haves

experience in cash handling
experience working with the public both in person and on the phone

Responsibilities

Performing complex varied office support tasks.
Working directly with customers in person, on the phone, through the internet, and by mail.
Providing oral and written information explaining various licensing and registration requirements in accordance with office standards.
Administering and issuing licenses, registrations, and miscellaneous licenses and permits on the MOSES system, and through the internet.
Processing and collecting payment for licenses and registrations (including closing out the register and balancing payments at the end of each day).

Benefits

Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
Retirement Plan – The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.