Office Specialist 1 - multiple positions!
About The Position
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Do you love having an ownership interest in the work you do while using exceptional teamwork skills to scan and index documents? Do you excel at transforming paper forms into widely accessible electronic documents, while building diverse relationships and innovative workplaces? If all of this sounds engaging and piques your interest, we invite you to apply today! We are looking for multiple Office Specialists (Office Specialist 1) to join our dedicated Imaging and Records Management Services (IRMS) team in Salem, Oregon. Together, we can create lasting change! Summary of Duties The Office of Imaging and Records Management Services (IRMS) provides electronic and physical document and records management in central repositories for storage, retrieval, and destruction under established Records Management requirements. These records constitute the agencies official records and as such must meet quality standards to be reproducible, must accurately identify records contained within image capture, location of image, various websites and must meet processing deadlines, service level agreements (SLA), and payment schedules. As an Office Specialist, you will: Aid in the processing of various Oregon Department of Human Services (ODHS) and Oregon Health Authority (OHA) documents for record retention, electronic workflow, and production of permanent files using EDMS technology and equipment. Prepare documents received for processing including pulling staples, sorting documents, and batching them into like groups. Scan documents and ensure they meet established procedure for each document type. Visually review scanned documents for quality of image. Replace any pages/documents which are not readable or meet program quality standards. Work as needed to enter data and image documents via electronic document management systems. Complete established Quality Control functions on documents to ensure erroneous material deletion, readability, illegible image replacement, document classification. Assign, correct and verify index values to imaged documents in appropriate. Identify document type to determine required indexing values.
Requirements
- One year of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR An equivalent combination of experience and college coursework or training in a general office occupation.
- Experience typing/keyboarding 45 or more words per minute.
- Demonstrated ability to work independently with a diverse team in a fast-paced production environment.
- Experience navigating effective conflict resolution with peers.
- Experience with practicing good stewardship with high-quality customer service.
- Experience with exercising effective self-management and accountability to contribute to overall team success through reliable performance.
Responsibilities
- Aid in the processing of various Oregon Department of Human Services (ODHS) and Oregon Health Authority (OHA) documents for record retention, electronic workflow, and production of permanent files using EDMS technology and equipment.
- Prepare documents received for processing including pulling staples, sorting documents, and batching them into like groups.
- Scan documents and ensure they meet established procedure for each document type.
- Visually review scanned documents for quality of image.
- Replace any pages/documents which are not readable or meet program quality standards.
- Work as needed to enter data and image documents via electronic document management systems.
- Complete established Quality Control functions on documents to ensure erroneous material deletion, readability, illegible image replacement, document classification.
- Assign, correct and verify index values to imaged documents in appropriate.
- Identify document type to determine required indexing values.
Benefits
- ODHS Employee Resource Group communities that promote shared learning.
- Cost of Living Adjustments.
- Annual salary increases (until you reach the top of the listed salary range).
- Amazing benefits package.
- Possible eligibility for the Public Service Loan Forgiveness Program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
