Office & Special Projects Manager

Bad Birdie•Scottsdale, AZ

5h•Onsite

About The Position

The Office & Special Projects Manager is the steward of the Bad Birdie HQ experience, blending hospitality, concierge-level service, operational excellence, and project leadership to keep our Scottsdale office running smoothly. This is a hands-on role where you’ll stay active throughout the day, owning the office experience and helping create a welcoming, polished environment for our team, guests, and partners. We’re looking for someone who is naturally proactive, takes pride in the details, and consistently follows through. Reports To: Head of Operations & People Schedule: his role is primarily on-site at our Scottsdale HQ Monday–Thursday when most of our corporate team is in the office. Fridays are typically flexible/remote, with occasional in-office needs for guests, vendors, events, or urgent office priorities.

Requirements

Proven ability to manage multiple priorities without losing focus, energy, or composure
Warm, positive presence; you genuinely enjoy making people feel taken care of
Relentlessly proactive and organized, with a low tolerance for disorder or loose ends
High urgency and strong follow-through; you close the loop, every time
Strong emotional intelligence and comfort working with senior leaders

Nice To Haves

Experience in a fast-moving, founder-led, or high-standards environment is a strong plus

Responsibilities

Serve as the primary host of BBHQ, welcoming guests, candidates, partners, and vendors
Create a warm, thoughtful, elevated in-office experience aligned with the Bad Birdie brand
Ensure conference rooms, shared spaces, and amenities are always ready and functional
Partner with leadership and staff to raise hospitality standards across the office
Own daily office readiness: opening/closing, cleanliness, organization, and supplies
Keep the office consistently guest-ready, functional, and well-maintained
Proactively identify and resolve facilities, maintenance, and operational issues
Maintain office SOPs and playbooks to ensure consistency and continuity
Lead and execute office-related and cross-functional special projects
Support HQ enhancements, space improvements, and operational initiatives
Assist with leadership offsites, internal events, and key company moments
Drive projects from idea to execution to completion with minimal oversight
Own relationships with property management, building services, and office vendors
Coordinate work orders, improvements, and ongoing office needs through completion
Manage service providers with a high bar for quality, responsiveness, and follow-through
Manage office-related budgets and expenses responsibly
Track spend, flag risks early, and recommend improvements
Balance speed with thoughtfulness, prioritizing what matters most