Office Services Supervisor 1, Academic Advising (5545)

Idaho State University • Pocatello, ID

50d • $19

About The Position

To supervise an office support unit; hire, train and evaluate support staff; plan, coordinate, and oversee the day-to-day operations; perform a wide variety of secretarial and/or office administration support functions; perform related work. The successful candidate will provide oversight of several critical support tasks at Idaho State University for the Office of Academic Advising and ensure smooth and efficient office operations. This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Requirements

• Good knowledge of: Office support functions.
• Some knowledge of: Supervisory practices.
• Experience: Interpreting, applying and explaining complex information such as regulations, policies or services.
• Independently solving problems/performing liaison activities to deal with individuals or resolve conflicts in a work setting.

Responsibilities

• Management of the Office of Academic Advising (OAA) front office staff, peer advisors, and all front desk operations.
• Demonstrate and maintain top level customer service for front line student assistance.
• Coordinate the promotion of all OAA events.
• Manage office purchases and reconciliation.
• Manage logistics with all OAA position searches.
• Support the Executive Director with meeting scheduling, logistics, and note-taking.
• Management of OAA monthly contact data and reports.
• Management of Student Satisfaction survey data and reports.
• Manage logistics associated with all office travel.
• Assist the ISU Navigate System Administrator with the management with the advisor assignment process in Banner.
• Utilize office technology to schedule appointments for academic advisors.
• Management of EPAF's and other employee records.
• Management of OAA records.
• Other duties as assigned.

Benefits

• Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees