Office Services Specialist (D1340)

Virginia Information Technologies Agency•Richmond, VA

About The Position

It is the policy of the Commonwealth to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion. Commonwealth positions offer a competitive benefits package, which includes: Fourteen (14) paid holidays, Paid and Unpaid Leave (Vacation, Sick, Family Personal, Parental and FMLA), Health and Dental Insurance, Short- and Long-Term Disability, Employee Assistance Program (Counseling), Flexible Spending Account, and Life Insurance. The Virginia Department of Juvenile Justice (DJJ) is committed to excellence in public safety by providing effective interventions that improve the lives of youth, strengthening both families and communities within the Commonwealth. This position will support the court service unit by directing families, law enforcement, schools, other agencies, and the public to appropriate departmental personnel and services. Will also provide customer service through oral and written communication and provide clerical support to staff in accordance with departmental requirements.

Requirements

Experience providing clerical support to multiple people
Receptionist experience using a multi-line telephone
Experience working with the public
Data entry experience
Experience using Microsoft Office applications
Experience working with confidential correspondence and reports

Nice To Haves

Experience working in a courthouse setting
Experience working with juveniles and families
Experience ordering office supplies and maintaining inventory

Responsibilities

Directing families, law enforcement, schools, other agencies, and the public to appropriate departmental personnel and services.
Provide customer service through oral and written communication
Provide clerical support to staff in accordance with departmental requirements.