Office Services Specialist

Virginia Information Technologies Agency•Montgomery, WV

About The Position

Consider joining the Virginia Department of Health as we foster healthy and resilient communities. This is your opportunity to serve the public as an Office Service Specialist interacting with the public focusing on excellent customer service. In addition to a rewarding work experience, VDH offers excellent employee benefits including health and life insurance, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching. New River Health District is seeking a detail-oriented, customer-focused, and self-motivated administrative professional to join its office services team. This position, split between the Montgomery County Health Department and Radford City Health Department, will provide general administrative and front-line services to the public in a dynamic public health office setting. Utilizing established policies and procedures, provides program and office support to a work unit including general office and administrative support. Characteristic duties may include: routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices. May be responsible for maintaining timesheets and entering time/leave taken into timekeeping/payroll system for assigned program area. The Virginia Department of Health offers 13 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. Special Assignments: May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. May be required by VDH to adjust work hours, location, and job duties and participate in training to meet public health business needs, including emergencies. If this position is designated as a mobile worker, this includes both working in the field and teleworking at an alternate location when not in the field or during an emergency closing. You may be required to periodically come into your assigned office to attend meetings or training.

Requirements

Knowledge of office and administrative principles and practices
Working knowledge of word processing and spreadsheet software applications
Ability to interpret and follow established procedures and guidelines
Ability to communicate effectively with internal and external customers, verbally and in writing
Considerable skill in the operation of standard office equipment

Nice To Haves

Experience in an office setting
Ability to provide own transportation to provide office coverage on short notice
Health department and/or medical office experience
Accounting skills (such as preparing deposits, determining eligibility and/or posting payments)
Cash/money handling experience
Knowledge of public health

Responsibilities

routine office and administrative responsibilities
scheduling meetings
data entry
routine transactions
preparing correspondence
maintaining records
ordering supplies
answering questions regarding program services offered
maintaining timesheets
entering time/leave taken into timekeeping/payroll system for assigned program area

Benefits

health and life insurance
pre-tax spending accounts
state funded Short- and Long-Term Disability
paid holidays
vacation
tuition assistance
free wellness programs
state retirement plan with options for tax-deferred retirement savings including employer matching
medical, dental, vision and life insurance
retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave