OFFICE SERVICES CLERK

Tri-County Council for the LESMD • Princess Anne, MD

2d • $15 - $15 • Onsite

About The Position

We are looking for an action-oriented Office Services Clerk to manage critical data, provide customer service, and handle administrative support functions for our Child Support team. This role requires attention to detail, a focus on compliance, and efficiency across multiple operational areas. Position Type: Full-time Contingent Position Hourly Rate: $15.00/hr Hours: Monday-Friday, 8:00 AM - 4:30 PM

Requirements

• High School diploma or equivalent

Responsibilities

• Intake & Case Setup: Lead all Intake functions, ensuring proper and timely setup of all child support cases.
• Document Control: Ensure the complete integrity and compliance of the file room, executing all tasks related to the proper setup, systematic filing, and document scanning
• Customer Service & Support: Serve as the first point of contact for Child Support's customer service, answer phones, and provide front desk coverage. Efficiently triage customer inquiries to direct clients to the appropriate staff or resource.
• System Utilization: Proactively utilize all available CSA search tools to effectively locate Non-Custodial Parents (NCPs).

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees