Office Service Associate
About The Position
Key Responsibilities Customer Service: Maintain a functional, staffed customer service area. Provide reception coverage and manage client interactions, including handling difficult customers. Mailroom & Office Support: Perform all mailroom functions (sorting, distributing, and handling mail) and assist with office services like copy requests and work tickets, especially during breaks or coverage. Equipment & Facility Management: Ensure proper operation and maintenance of office equipment, report issues, and oversee general kitchen/pantry appliance upkeep. Coordinate repairs for plumbing, refrigeration, or other facility needs. Backup & Flexibility: Act as a backup for all staff functions and different locations, adapting to changes in duties and coverage as needed. Key Responsibilities: Provide support for the Nashville Schedule and monitor the completion of maintenance service requests. Maintain kitchen supplies and inventories; submit weekly requests. Keep conference rooms, copy areas, and pantries clean and organized; ensure corridors and freight areas are debris-free. Assist with in-house moves, including packing, relocating personal belongings, and distributing keys. Prepare new offices with furniture and nameplates. Manage furniture installations, removals, repairs, and office painting coordination. Perform hands-on tasks, such as assembling furniture, rearranging offices, and hanging pictures. Support executive meetings and events by setting up rooms, furniture, food, and beverages. Assist with event logistics like staging and equipment setup.
Requirements
- High School diploma or GED equivalent required.
- Ability to lift up to 50 lbs.
- 1 to 2 year experience with customer service.
- 1 to 2 years experience in the corporate environment.
- 1 to 2 years experience in building services.
- Proficiency in MS-Office: Word, Excel, Outlook, and Power Point.
- Ability to appropriately handle confidential and highly sensitive material.
Responsibilities
- Maintain a functional, staffed customer service area.
- Provide reception coverage and manage client interactions, including handling difficult customers.
- Perform all mailroom functions (sorting, distributing, and handling mail)
- Assist with office services like copy requests and work tickets, especially during breaks or coverage.
- Ensure proper operation and maintenance of office equipment
- Report issues
- Oversee general kitchen/pantry appliance upkeep.
- Coordinate repairs for plumbing, refrigeration, or other facility needs.
- Act as a backup for all staff functions and different locations, adapting to changes in duties and coverage as needed.
- Provide support for the Nashville
- Schedule and monitor the completion of maintenance service requests.
- Maintain kitchen supplies and inventories; submit weekly requests.
- Keep conference rooms, copy areas, and pantries clean and organized; ensure corridors and freight areas are debris-free.
- Assist with in-house moves, including packing, relocating personal belongings, and distributing keys.
- Prepare new offices with furniture and nameplates.
- Manage furniture installations, removals, repairs, and office painting coordination.
- Perform hands-on tasks, such as assembling furniture, rearranging offices, and hanging pictures.
- Support executive meetings and events by setting up rooms, furniture, food, and beverages.
- Assist with event logistics like staging and equipment setup.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Administrative and Support Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
