Office Receptionist - PRN

Trinity Health•Moline, IL

15d

About The Position

Join the MercyOne Family! We are looking to hire an Office Receptionist As an Office Receptionist at MercyOne, you will be responsible for coordinating all patient activities including greeting patient/families, processing patient registrations in an efficient and courteous manner, obtaining accurate patient demographics and insurance information and obtaining all necessary consents. Serves as the initial point of contact for patients coming into the clinics. Ability to explain patient account charges, insurance verification and data entry for patient charges. Greets, instructs, directs and schedules all patients and visitors. Transfers incoming phone calls to appropriate clinic staff and physicians. Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request.

Requirements

Effective communication skills
Medical terminology
Basic Life Support
Medical Office Procedures
Less than 1 year experience required
High school graduation or equivalent

Responsibilities

Coordinating all patient activities including greeting patient/families
Processing patient registrations in an efficient and courteous manner
Obtaining accurate patient demographics and insurance information and obtaining all necessary consents
Serves as the initial point of contact for patients coming into the clinics
Ability to explain patient account charges, insurance verification and data entry for patient charges
Greets, instructs, directs and schedules all patients and visitors
Transfers incoming phone calls to appropriate clinic staff and physicians
Serves as a liaison between patient and medical support staff including organizing and coordinating request to Provider’s inbox and completing medical records request