Office Professional

Centerstone•Richmond, IN

13d•$14 - $20

About The Position

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! JOB DESCRIPTION: SUMMARY OF POSITION Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time. Collects, fills, and organizes office documents, records and forms.

Requirements

Effectively communicate via written, verbal, in person and virtual methods.
Basic computer literacy skills- Knowledge of Excel, Outlook, Zoom and Skype preferred.
Strategic scheduling skills- Knowledge of Avatar preferred .
Organizational skills.
Critical thinking skills.
High School Diploma or GED required.
One to three years administrative experience preferred.

Responsibilities

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and/or co-occurring services.
Completes scheduling and statuses of clinical staff appointments.
Obtains and updates client data and collects co-pays.
Answers phone calls, emails and other electronic messages as required quickly and efficiently.
Utilizes telehealth to extend care when the clinical staff and or client aren’t in the same place at the same time.
Collects, fills, and organizes office documents, records and forms.
May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.