Office Professional 2/Mail Clerk Messenger - PN: 20069145

Ohio Department of Administrative Services•Columbus, OH

2h•Onsite

About The Position

BWC’s core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC’s seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. The company conducts an internal engagement survey on an annual basis, with employees providing positive feedback about BWC as a great place to work, offering opportunities for growth, a supportive environment, and a positive work culture. Employees express dedication to service, pride in their work, and career longevity, which speaks to the company's mission.

Requirements

6 mos. trg. or 6 mos. exp. in using personal computer & related business office software
6 mos. trg. or 6 mos. exp. in office practices & procedures
6 mos. exp. as Office Professional 1, 12141 (alternative qualification)
Formal education in arithmetic that includes addition, subtraction, multiplication, division & reading common English vocabulary
Valid driver's license if position requires operation of vehicle to pick up or deliver mail
Knowledge of: BWC policies & procedures
Knowledge of: Division & departmental policies & standard operating procedures
Knowledge of: BWC forms
Knowledge of: office practices & procedures
Knowledge of: public relations
Knowledge of: customer service principles
Knowledge of: BWC document retention schedules & Naming Policy guidelines
Skill in: Personal Computer
Skill in: software (e.g. Outlook E-Mail, Right-Fax, Adobe Acrobat Reader, Access)
Skill in: Office Equipment (e.g. fax machines, telephones)
Ability to: forward materials to customers via US Mail, Express Mail, UPS, fax, & E-Mail
Ability to: identify customer needs when customer is unsure & follow up accordingly
Ability to: carry out detailed but basic instructions
Ability to: deal with problems involving few variables within familiar context
Ability to: deal with some abstract but mostly concrete variables
Ability to: maintain accurate records
Ability to: cooperate with co-workers on group projects

Responsibilities

Performs clerical tasks in support of policy processing teams, claims and Mailroom department
Prepares employer and claims documents for imaging
Operates State-owned vehicles (e.g., vans, passenger vehicles, and 26' box truck) in order to pick-up and deliver mail and packages to parties on and off-site
Utilizes material handling equipment (e.g., dollies, flatbed carts)
Retrieves mail from other State buildings and handles paperwork associated with completing deliveries
Processes incoming and outgoing policy and claims mail
Uses computer to verify policy coverage status of employer in order to locate policy files
Receives, inspects and records new material, supplies and equipment for distribution throughout the agency
Places asset tags on received items according to rules, policies and procedures
Requires travel and ability to legally operate a state-owned vehicle