Office Operations Manager

Democracy Docket•Jersey City, NJ

5h•$77,000 - $82,000•Hybrid

About The Position

Democracy Docket is seeking an Office Operations Manager responsible for ensuring the smooth, efficient, and welcoming day-to-day operation of our office. This role oversees facilities, supports basic IT and accounting needs, and partners closely with the People & Culture team to create a positive employee experience. This role reports into the Managing Director.

Requirements

5+ years of experience managing office operations in a fast-paced, growing company.
Strong knowledge of office systems, vendors, and tools that keep operations and basic IT running smoothly, with the confidence to troubleshoot issues and manage external partners
Proven ability to create a welcoming, well-run office environment that reflects company culture while managing budgets responsibly
Highly organized, proactive, and detail-oriented, with the ability to juggle multiple priorities and respond quickly to needs as they arise

Responsibilities

Oversee office facilities, including vendor management, maintenance requests, and coordination with building management
Maintain office cleanliness, organization, and overall functionality
Manage office supply inventory and ordering (including kitchen supplies, snacks, and lunch)
Lead office planning and space management, including reconfigurations, furniture updates, and vendor coordination
Receive and distribute incoming mail and deliveries; manage outgoing mail
Manage basic company IT needs, including troubleshooting and software access
Liaise with external IT vendors and contractors
Order and maintain office equipment and technology
Assist with basic accounting functions, including processing checks, issuing and paying invoices
Provide travel booking support for staff as needed
Partner with the People & Culture team to foster a welcoming, well-organized office environment
Participate in onboarding new hires
Support internal events and company initiatives
Take on occasional special projects, such as internal events, office moves, and other operational initiatives as needed