Office Operations Lead (Administration & Faci

SUMURI LLC•Magnolia, DE

2d•Onsite

About The Position

SUMURI is seeking a highly proactive Office Operations Lead to ensure the physical, operational, and logistical readiness of our office environment. This is a senior individual-contributor role—not a management position—focused on preparation, execution, and continuity. The Office Operations Lead plans ahead, anticipates needs, and ensures facilities, vendors, and office operations function smoothly without executives needing to micromanage or intervene. Success is measured by readiness, consistency, and the absence of last-minute issues. This role operates on preparation, not reaction. Plans daily and weekly work before the day begins Anticipates operational needs tied to executive schedules Identifies problems, fixes them, and implements solutions to prevent recurrence Uses written systems, checklists, and schedules—never memory Communicates progress proactively and consistently The goal of this role is to maintain constant operational readiness and eliminate friction from executive and staff workflows. At SUMURI, operational excellence depends on preparation and follow-through. Candidates are expected to: Plan each workday and the following day before leaving Track all tasks in writing using systems, schedules, and reminders Maintain backups and continuity for all responsibilities Avoid last-minute urgency through foresight and planning Communicate updates proactively until tasks are fully resolved Reliance on memory, reactive work habits, or waiting for direction is not compatible with this role. SUMURI values preparation, precision, courtesy, and follow-through. These roles are designed for individuals who take ownership, think ahead, and quietly keep everything running smoothly.

Requirements

Exceptionally proactive and dependable
Thinks in terms of readiness, not response
Takes pride in order, precision, and consistency
Comfortable working independently without micromanagement
Views preparation as a professional responsibility

Responsibilities

Manage day-to-day facility operations, cleanliness, safety, and organization
Proactively prepare conference rooms, meeting spaces, and equipment based on upcoming schedules
Ensure the office environment is orderly, supplied, and ready before the workday begins
Maintain written checklists for cleanliness, safety, inspections, and recurring tasks
Serve as primary contact for office-related vendors and building services
Track contracts, service schedules, and vendor performance
Manage office inventory, supplies, furniture, and equipment
Track administrative expenses and report trends to leadership (no budget authority)
Maintain a rolling 30–90-day operational view (events, visits, maintenance, audits)
Address issues end-to-end: identify, resolve, and prevent repeat occurrences
Maintain documentation so operations continue seamlessly during absences
Coordinate physical onboarding logistics (workspace setup, equipment, access)
Support company meetings, trainings, and events with advance preparation
Provide backup support for scheduling and administrative logistics as needed