Office Operations Assistant Primary Care

Ascension • Jacksonville, FL

1d • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. They empower their 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, Ascension offers an inclusive and supportive environment where contributions truly matter. This full-time role is located at Ascension St. Vincent's Health Center Town Center in Jacksonville, FL.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet and manage patient check-in/out, verifying demographic and insurance information, and obtaining necessary documentation.
• Process insurance authorizations/precertification and handle medical record release requests.
• Schedule patient appointments and manage daily charge entry, review, and submission for services.
• Collect co-payments, reconcile daily financial reports, and prepare deposits.
• Provide essential administrative and clerical support within the medical office setting.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees