Office Manager
About The Position
CertaPro Painters of Arvada | NW Denver is looking to hire an Office Manager to join our team. This person is the key point-of-contact for all customers working with CertaPro Painters of Arvada. They are integral to the team, business and customer experience. The role has a wide variety of responsibilities ranging from Financial Management to Project Management to Customer Service to Marketing. Our ideal candidate is someone that has experience in many of the key areas listed below but most importantly someone that is passionate around small business, great with systems, strives on providing great customer service and is vested in their own personal growth. We want someone who is looking to be part of a team and build something special. If this sounds like you, please apply!
Requirements
- General office management experience is required
- Fluency in QuickBooks & general accounting
- Friendly demeanor + customer service experience
- Extremely organized and detailed oriented
- Knowledge of Microsoft office + Teams (preferred)
Nice To Haves
- Bilingual Spanish Speaker (highly preferred)
- Experience within the Contractor/Home Improvement space (preferred)
Responsibilities
- Financial tracking of all projects and AR payments in the CRM + QuickBooks
- Paying vendors, invoicing customers + producing performance reports
- Running payroll for subcontractors on a weekly cadence
- Billing clients & collecting payments
- Be a master of the CRM (Customer Relationship Management) tool
- Guide Clients through our process from beginning to end ensuring a positive customer experience
- Managing the production schedule and updating customers and crews DAILY
- Constant contact with Sales Associate, Production Associate and Crews
- Impeccable customer service to all customers and potential customers
- Problem solving around production & customer challenges or issues
- Help support all key marketing initiatives (Direct Mail, SEO, Partnerships & Events)
- Team, customer and crew appreciation programs and events
- Social Media Support
- General administrative duties supporting all core team members
- Office Organization & management
- Office Inventory management /crew supplies
Benefits
- Opportunity for growth within the organization
- Great company culture and values
- Extensive corporate training + mentoring
- Company cell phone
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
