Office Manager

Sokin•New York, NY

2h•Onsite

About The Position

We’re looking for an experienced and highly organised Office Manager to lead the day-to-day operations of our New York office while also supporting workplace experience and events across North America. This is a pivotal role at the heart of Sokin’s employee experience in the region. You’ll ensure the New York office runs smoothly, feels welcoming, and reflects our culture and values, while also playing a key role in coordinating regional events, leadership offsites, and team gatherings across North America. Reporting directly to the Chief People Officer, you’ll partner closely with People, Brand, IT, Finance, and local leadership to create an inspiring, well-run workplace and deliver memorable, well-executed events that bring our teams together. About Us Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business, so businesses thrive wherever they choose to grow. We deliver services across: Global payments and receivables Foreign Exchange (FX) Treasury management Finance reconciliations We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide. Our clients span industries from sports and entertainment to logistics and travel, and our community is growing fast. As we continue to scale, we’re building a team of exceptional people who share our ambition to transform the future of global payments.

Requirements

3–5 years’ experience in an Office Manager, Facilities Coordinator, or Workplace Operations role.
Proven ability to run office operations end-to-end in a fast-paced, global environment.
Excellent organisational and multitasking skills with a strong attention to detail.
Confident communicator who enjoys building relationships across teams and levels.
Comfortable working autonomously and taking initiative to solve problems.
Proficiency in Microsoft Office and familiarity with workplace tools (Teams, Slack, IT ticketing systems).
A proactive, solutions-driven approach with a genuine passion for people and culture.

Responsibilities

Oversee the smooth running of the New York office, ensuring it’s safe, efficient, and well-maintained.
Manage relationships with building management, landlords, and vendors.
Oversee office access, security, maintenance, and supplies.
Coordinate facilities-related projects (moves, fit-outs, improvements).
Manage budgets for office services, supplies, and maintenance.
Create a welcoming, inclusive office environment that reflects Sokin’s culture and values.
Plan and deliver internal events in New York, including team days, celebrations, onboarding sessions, and leadership visits.
Support the coordination of North America–wide events, such as regional offsites, town halls, and cross-office gatherings, in partnership with People and Brand.
Own event logistics end-to-end: venues, catering, suppliers, budgets, run-of-show, and on-the-day execution.
Partner with IT to coordinate workstation setups, equipment allocation, and office technology needs.
Support onboarding logistics for new joiners, including workspace, access, IT equipment, and office inductions.
Act as a visible, trusted point of contact for employees and visitors, ensuring a seamless in-office experience.
Coordinate travel arrangements, meeting logistics, and external bookings as required.
Manage office communications and notices, keeping the team informed of updates and activities.
Support C-Suite visitors and global team members when in New York.
Liaise with Finance on purchase orders, invoices, and expenses relating to the office.
Maintain all health and safety procedures, including fire safety, first aid, and risk assessments.
Ensure the office meets regulatory requirements and remains audit-ready.
Manage contractor access and building compliance documentation.