Office Manager

ServiceMaster•Warner Robins, GA

56d•$45,000 - $60,000

About The Position

The Office Manager will play a pivotal role in ensuring the smooth operation of our office and administrative functions. This position requires a proactive individual with strong QuickBooks proficiency who can manage daily operations, support field teams, and contribute to the company's overall efficiency and client satisfaction.

Requirements

Proficiency in QuickBooks (Online) with at least 3-5 years of hands-on experience.
Strong understanding of bookkeeping principles, including accounts payable/receivable, payroll processing, bank reconciliations, and financial reporting.
Skilled in Microsoft Office Suite, including Outlook, Word, and Excel.
Ability to adapt to new technologies and software platforms as needed.

Nice To Haves

Familiarity with job costing and Work-in-Progress (WIP) revenue recognition is beneficial.
Experience with industry-specific software such as Xactimate, DASH, or proprietary CRM systems is a plus.

Responsibilities

Oversee accounts payable and receivable, ensuring timely invoicing and collections.
Process payroll and manage employee benefits.
Maintain accurate financial records using QuickBooks.
Prepare financial reports and assist with budgeting.
Reconcile bank statements and manage cash flow.
Manage daily office functions, including scheduling, correspondence, and record-keeping.
Coordinate appointments and job schedules for field technicians.
Maintain organized filing systems and ensure compliance with company policies.
Serve as the primary point of contact for clients, addressing inquiries and ensuring satisfaction.
Communicate with insurance adjusters to facilitate claims and ensure proper documentation.
Collaborate with project managers and technicians to facilitate communication and project progression.
Assist in hiring, training, and supervising office staff.