Office Manager

Franklin Street•Austin, TX

31d

About The Position

Franklin Street is currently seeking an Office/Operations Manager to join our team in Austin, TX. The ideal candidate must possess 3-5 years of experience of office manager experience. Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint is required. Having strong organizational and planning skills is an essential part of this job. The candidate must possess professional verbal and written communication skills. Position Overview: The Operations Manager will foster and maintain a professional work environment consistent with Franklin Street's culture, ensure a high level of operational efficiency and organization, and drive clear communication regarding the organization. Operations Manager responsibilities include providing general administrative support to our employees, scheduling meetings and appointments, making office supplies arrangements, and overseeing staff. Provides administrative and operational support to the RMD, including coordinating travel, managing scheduling, assisting with recruiting efforts, supporting events and sponsorship initiatives and other projects as necessary. Manage the day-to-day operations pertaining to office processes and procedures while fostering and promoting the organization’s values and culture Work closely with the corporate office to ensure necessary communications are disseminated effectively to the local office Responsible for organizing the office layout Provide support to the front desk and may answer incoming calls and greet clients when necessary Responsible for maintaining a safe and healthy worksite and arranging necessary repairs when needed Accountable for the mail administration of the office including receiving, sorting, delivering, and sending business-related mail Assist in the onboarding process for new hires, including seat assignment, supplies, and working with HR to ensure completion of all new hire tasks Plan, according to budget, events throughout the year including, team building, philanthropy, client events, and holiday parties Establish and maintain relationships with office vendors, including building maintenance Partner with HR to update and maintain office/company policies when necessary Oversee the purchase of new office supplies and monitor and keep appropriate inventory, including furniture and office equipment Direct appropriate invoices to accounting for approved business-related expenses May respond to customer questions and complaints and/or route to the appropriate party Coordinate with the IT department on all office equipment and its inventory Budget management Scheduling Schedule and coordinate company-wide and/or agent meetings and appointments for office Provide support for all trainings, company, and team meetings, including conference room set up Coordinate meeting space through Zoom and Microsoft Teams Circulate agendas and materials prior to meetings and may coordinate follow-up

Requirements

A minimum of 3 years of office manager experience
Strong organizational and planning skills
Professional verbal and written communication skills
Knowledge of office management responsibilities, systems, and procedures
Strong time management skills and ability to multi-task and prioritize work assignments
Ability to think and work independently
Ability to build professional relationships
Personable and upbeat demeanor with a positive attitude
Proficient in Microsoft Office 365, including SharePoint and Adobe Acrobat

Responsibilities

Providing general administrative support to our employees
Scheduling meetings and appointments
Making office supplies arrangements
Overseeing staff
Providing administrative and operational support to the RMD, including coordinating travel, managing scheduling, assisting with recruiting efforts, supporting events and sponsorship initiatives and other projects as necessary.
Managing the day-to-day operations pertaining to office processes and procedures while fostering and promoting the organization’s values and culture
Working closely with the corporate office to ensure necessary communications are disseminated effectively to the local office
Organizing the office layout
Providing support to the front desk and may answer incoming calls and greet clients when necessary
Maintaining a safe and healthy worksite and arranging necessary repairs when needed
Accountable for the mail administration of the office including receiving, sorting, delivering, and sending business-related mail
Assisting in the onboarding process for new hires, including seat assignment, supplies, and working with HR to ensure completion of all new hire tasks
Planning, according to budget, events throughout the year including, team building, philanthropy, client events, and holiday parties
Establishing and maintaining relationships with office vendors, including building maintenance
Partnering with HR to update and maintain office/company policies when necessary
Overseeing the purchase of new office supplies and monitor and keep appropriate inventory, including furniture and office equipment
Directing appropriate invoices to accounting for approved business-related expenses
Responding to customer questions and complaints and/or route to the appropriate party
Coordinating with the IT department on all office equipment and its inventory
Budget management
Scheduling
Scheduling and coordinate company-wide and/or agent meetings and appointments for office
Providing support for all trainings, company, and team meetings, including conference room set up
Coordinating meeting space through Zoom and Microsoft Teams
Circulating agendas and materials prior to meetings and may coordinate follow-up