Office Manager

Big Loud•Nashville, TN

13d•Onsite

About The Position

Big Loud Records is looking for a warm, highly organized, and resourceful Office Manager to join our Nashville team. As the first face and voice of the office, you will play a vital role in shaping the guest and team experience, from greeting artists and collaborators to maintaining a well-run, inspiring office space. In this on-site role, you’ll manage all day-to-day operations, vendor relationships, facilities coordination, and broader internal support. In addition, you will serve as the culture creator and heartbeat of the office, being a resource to everyone who comes in our doors.

Requirements

1+ years of experience in office management, front desk/reception, or administrative support (entertainment/music industry a plus) or some combination of internships.
Friendly, professional demeanor and a people-first mindset.
A proactive, solution-oriented mindset.
Excellent communication and organizational skills.
Ability to multitask, prioritize, and stay cool under pressure while maintaining a sense of urgency for time sensitive tasks.
Comfortable using Google Workspace (Docs, Sheets, Calendar, etc.)
Passion for music, creativity, and creating a welcoming environment.
Flexibility to support occasional after-hours events, gatherings, etc.

Responsibilities

Serve as the first point of contact for all guests, artists, writers, and team members entering the office
Greet visitors with warmth and professionalism, ensuring everyone feels welcomed and supported
Answer phone calls and direct inquiries as needed
Manage mail, packages, and deliveries
Assist with in-office events, showcases, and hospitality needs (catering, setup, etc.)
Plan office cultural events, outings and parties.
Help create and maintain a positive, artist-friendly atmosphere that reflects Big Loud’s values.
Oversee all office operations and organization.
Conference room management in a highly active, fast pace environment.
Maintain office supplies, equipment, and inventory.
Order, replenish and stock snacks, drinks and weekly lunch orders.
Troubleshoot any day-to-day office issues and keep things running smoothly
Coordinate repairs, office projects, and vendor contracts (cleaning services, HVAC, pest control, etc.).
Serve as support to our Director, Label Operations and EVP, General Manager in extra projects and operational support.
Assist HR with onboarding new hires.
Provide occasional meeting support for departments, such as preparing agendas and notes
Additional projects to support all departments in the office as they arise.