Office Manager

FullstoryAtlanta, GA
$65,000 - $78,000Onsite

About The Position

This is an in-office position requiring in-office attendance five days per week at our Atlanta office. Candidates must reside within a commutable distance to be considered. As our Office Manager, you will be the conductor of daily happenings around our office and support planning of in-person company gatherings. You’ll implement and improve plans to keep our work space both energizing and cost effective. You will partner with executives and managers on the planning and execution of company gatherings that allow Fullstorians to dive deeper into their work while promoting connection and collaboration. To excel in this job, you must be passionate about customer service and delight in the details of creating a productive in-person work experience. This is an on-site position, and you’ll work from our Atlanta office 5 days a week. Many Fullstorians work from home outside of Atlanta, but the office is our hub for around 25% of the company who live in the area, as well as for remote Fullstorians who visit Atlanta for on-sites.

Requirements

  • 2+ years of office administration, hospitality or event management, or facilities operations experience
  • Excellent customer service and impeccable organizational skills
  • Experience building processes and project plans and prioritizing daily/weekly/monthly activities according to those plans
  • Demonstrated success in high-volume, high-stakes environments where a lot is coming at you and where the priorities change often
  • Someone who loves to “roll up your sleeves” to independently problem solve and figure things out, even when it’s new or murky
  • Curiosity and willingness to leverage AI to improve efficiency and streamline daily tasks.

Responsibilities

  • Own on the ground management of external vendors including but not limited to security, cleaning, those handling routine maintenance and repairs, and general contractors as needed.
  • Create a welcoming environment for Fullstorians working from the office and serve as day-to-day support for questions and concerns.
  • Support team and company-wide events with logistical needs related to space, planning, communications, travel, food, and activities.
  • Ensure office workstations and common areas are set up, clean, well stocked, inviting, and ready for use, including managing supplies inventory.
  • Manage the shipping and receiving of packages, mail, and deliveries. Notify employees of deliveries and ensure packages and mail are picked up in a timely manner.
  • Work on projects that will help ensure our spaces are safe, productive, and energizing.

Benefits

  • Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
  • Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
  • Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
  • Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
  • Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
  • Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
  • Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.
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