Office Manager for the Division of Code Enforcement (DCE)

City of New York•New York City, NY

About The Position

The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. - We maintain building and resident safety and health - We create opportunities for New Yorkers through housing affordability - We engage New Yorkers to build and sustain neighborhood strength and diversity. HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth. As the Office Manager/Community Coordinator, you will assist the division in assuring owner compliance with the New York city Housing Maintenance Code (HMC) and the New York State Multiple Dwelling Law (MDL) in privately-owned, multiple-unit dwellings and tenant-occupied apartments in one- and two-family houses throughout the City to promote quality housing for New Yorkers.

Requirements

A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Nice To Haves

Must possess excellent written and verbal communications skills.
Must be proficient with PC software applications, such as Excel and Microsoft Word.
Candidates with bi-lingual skills
Candidates may be assigned to any office within the 5 boroughs and may be assigned to work evenings and weekends.

Responsibilities

Supervises the performance of all support staff and ensures that administrative functions are performed in a timely fashion;
Responsible for support staff time and leave requests; timesheet approval; and ensuring adequate coverage is on hand at all times;
Ensures support staff compliance with the Department’s Code of Conduct and Time and Leave Manual and communicates with Timekeeping, Payroll and the Disciplinary Unit on related issues, when necessary;
Handles and distributes incoming mail to appropriate staff for processing and/or response;
Distributes work related to owner and tenant callbacks and monitors staff productivity;
Monitors telephone call boxes to ensure calls are retrieved and returned in a timely manner;
Monitors the safe log to ensure funds are deposited daily;
Monitors staff responsible for Public Interviewing; Routing; Housing Litigation Division requests; Tenant Challenges; Notice of Violation Certifications; Dismissal Requests; Environmental Control Board Violations; Court requested inspections; Vacate Order processing and ensures that these functions are performed efficiently;
Ensures that literature is ordered; maintained; and posted as necessary;
Orders and distributes supplies as necessary;
Monitors performance reports; meets with staff to discuss any deficiencies; and recommends changes to the Chief and Deputy Chief to improve performance outcomes;
Ensures that files; records; and logs are maintained;
Assists the Borough Chief and Deputy Chief with special projects, as necessary.