Office Manager

Bob's Supply/Atherton Appliance & Kitchens•West Monroe, LA

17d•$18 - $24•Onsite

About The Position

Northeast Appliance is located in West Monroe, LA. We sell and service residential appliances in North LA. Position is located at 901 Cypress Street West Monroe, LA 71291 This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Requirements

Minimum two years admin experience
1+ years billing / invoicing experience
Strong written and verbal communication skills
Detail-oriented with strong data entry skills
Positive Attitude
Team player who can work independently
Ability to use Excel and Adobe
High level attention to detail and trustworthiness
Monday-Friday 8am-5pm

Responsibilities

Receive incoming calls in professional and courteous manner
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Creating invoices and submitting to customers and warranty companies
Contacting customers & warranty companies to obtain payments
Posting customer payments by recording checks, and credit card transactions
Updating receivables by totaling unpaid invoices
Maintaining records of invoices, debits, and credits
Keeping organized and detailed documentation of all correspondence with customers
Handling customer disputes in regard to payments or invoicing