Office Manager

Riccobene Associates Family Dentistry•Sandy Creek, NC

27d•Onsite

About The Position

As an office Manager, you’ll be the engine that keeps our busy, fast-paced dental practice running smoothly. Your leadership will directly impact patient care, team culture, and overall office success. If you love structure, thrive in a multi-specialty environment, and enjoy being part of a systems that actually work—this role is for you.

Requirements

Experience in a Dental office is a must and oral surgery experience is a plus!
Strong knowledge of general, pediatric dentistry, ortho, and/or oral surgery operations.
Skilled in Denticon, Dentrix, or Open Dental (Denticon is a plus).
Experience with dental insurance workflows.
Natural leader who can motivate a team and maintain high standards.
Clear communicator, solution-oriented, and always a step ahead.

Responsibilities

Oversee daily operations for oral surgery services.
Drive performance by managing schedules, goals, and patient flow across departments.
Lead and mentor front office and clinical teams with accountability and positivity.
Help coordinate anesthesia days, sedation schedules, and specialty provider calendars.
Handle insurance verifications, authorizations, and pre-approvals.
Monitor KPIs, productivity, and team performance with clear communication.
Resolve patient concerns quickly and professionally.
Manage supply budgets.
Ensure compliance with all OSHA, HIPAA, and internal policies.
Collaborate with regional leadership on business goals and growth strategy.