Office Manager, Spanish speaking (preferred)
About The Position
Key Responsibilities: Lead and direct the team to ensure consistent and high-quality patient service. Participate in onboarding and training new team members. Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training. Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties. Supervise staff activities and assignments in accordance with office policies and legal requirements. Contribute to marketing strategies and initiatives to promote the practice. Oversee patient relations and resolve patient complaints effectively. Organize and facilitate monthly staff meetings to maintain clear communication. Address conflicts and administer disciplinary actions when necessary. Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality. Adhere to all state and federal regulations governing dental practice operations. Greet and check in patients in a friendly manner Collect co-payments and verify insurance coverage Treatment planning and coordinating to promote high-case acceptance Review and maintain schedules for productivity Schedule and confirm patient appointments Prepare new patient records neatly and accurately Various office duties as assigned by Regional Mangers and CEO Responding to patient financial inquiries and directing to appropriate departments, as necessary
Requirements
- Exceptional People Skills/Customer Service
- Insurance eligibility and verification experience
- Reliable/ Fast Learner
- Able to work independently as well as in a team environment
Nice To Haves
- Bilingual and Spanish speaking (preferred).
Responsibilities
- Lead and direct the team to ensure consistent and high-quality patient service.
- Participate in onboarding and training new team members.
- Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training.
- Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties.
- Supervise staff activities and assignments in accordance with office policies and legal requirements.
- Contribute to marketing strategies and initiatives to promote the practice.
- Oversee patient relations and resolve patient complaints effectively.
- Organize and facilitate monthly staff meetings to maintain clear communication.
- Address conflicts and administer disciplinary actions when necessary.
- Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
- Adhere to all state and federal regulations governing dental practice operations.
- Greet and check in patients in a friendly manner
- Collect co-payments and verify insurance coverage
- Treatment planning and coordinating to promote high-case acceptance
- Review and maintain schedules for productivity
- Schedule and confirm patient appointments
- Prepare new patient records neatly and accurately
- Various office duties as assigned by Regional Mangers and CEO
- Responding to patient financial inquiries and directing to appropriate departments, as necessary
Benefits
- Paid Vacation Time (PTO)
- Paid Holidays
- Paid Sick-Time
- 401K Plan with Matching
- Health Insurance
- Dental Insurance
- Mentorship for Career Advancement
- Free Parking
- & Much More!
- Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential!
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
11-50 employees
