Office Manager

VCA Animal Hospital • Downers Grove, IL

25d

About The Position

Under policy direction from the Hospital with support of and input from Medical Director, the Office manager performs a wide range of difficult to complex administrative activities related to hospitals providing quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations. The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

Requirements

• Customer service
• Human resource skill
• Financial budget management
• Knowledge of sales and marketing techniques
• Good communication skills, both written and oral, goal oriented
• Background in managing service oriented operations
• Ability to plan, organize and effectively present ideas and concepts
• Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively
• Must be able to handle multiple tasks at once, and deal with high levels of stress in an environment of changing priorities
• High School Diploma
• Must have a minimum of 2 years experience in medical care facility operations management with profit and loss responsibility
• Budget management experience
• Knowledge of sales and marketing techniques
• Human resource skills
• Training and client relations experience
• Thorough knowledge of the veterinary profession

Benefits

• We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED