Office Manager - Waynesburg
About The Position
At Gateway Rehabilitation Center (GRC), we believe recovery is possible for everyone. For more than 50 years, GRC has been a trusted leader in substance use treatment — helping individuals and families heal in body, mind, and spirit. We are currently seeking a detail-oriented and compassionate Office Manager to provide essential clerical and administrative support to our Clinical Services team in Waynesburg, PA. This role is ideal for someone who thrives in an organized environment, enjoys supporting clinical operations, and wants to make a meaningful impact behind the Why You’ll Love Working at GRC Be part of a mission-driven organization making a real difference Supportive, team-based work environment Opportunity to contribute directly to patient care and program success
Requirements
- High school diploma or GED
- Strong organizational skills and ability to manage multiple priorities
- Clear, professional verbal and written communication skills
- Comfort working with Microsoft Office Suite and electronic health record (EHR) systems
- Understanding of HIPAA, confidentiality laws, and client privacy
- Knowledge of ethical considerations related to treatment, consent, and client rights
- Ability to work collaboratively with clinical staff, external partners, and patients
- Pass PA Criminal History Record Check
- Obtain Child Abuse and FBI Fingerprinting Clearances
- Pass Drug Screen
- TB Testing
- Must have a valid driver’s license with a favorable driving record
Responsibilities
- Entering data accurately and maintaining organized program and medical records
- Serving as the program’s receptionist, including phone coverage and in-person greetings
- Managing office supplies and ensuring office equipment remains functional
- Participating in Clinical Team meetings and reporting utilization review needs
- Sending appropriate documentation to the Billing team for insurance verification
- Obtaining pre-certification, continued stay, and discharge authorizations
- Completing Medical Assistance applications and related documentation
- Communicating with Single County Authorities (SCA) regarding funding when needed
- Preparing and submitting ASAM documentation with input from clinical and nursing staff
- Assisting with legal documentation such as verification of treatment letters and court postponements
- Supporting admissions and discharge processes as needed
- Providing staffing coverage when required to ensure a safe treatment environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
