Office Manager

Cavco Industries • Waco, TX

52d

About The Position

The retail office manager is responsible for completing all business processes and operations in the Retail Sales Center.

Requirements

• Excellent analytical and problem solving skills
• Excellent written and verbal communications skills
• Self-starter with a strong work ethic
• Ability to work in a complex deadline-oriented environment
• Basic Microsoft Word and Excel skills.
• General knowledge of property and casualty insurance coverage.
• Solid understanding of accounts payable and receivables.
• Excellent organizational skills, ability to multi-task.
• Strong customer service skills a must!
• High School Diploma
• 2 year Degree preferred

Responsibilities

• Accounts payable and receivable
• Follows SOP policy when processing invoices
• Receives, codes, and/or processes invoices
• Responsible for contacting vendors with billing discrepancies
• Processes daily deposits and customer refunds as directed by the general manager
• Answers phone and greets customers as needed
• Full autonomy to arrange, modify service via factories or vendors for the sole purpose of customer satisfaction and contract completion at the direction of the general manager
• Assists with customer disputes and resolutions. Escalate issues to upper management as needed
• Research information when needed to reply to a customer on service-related items
• Maintains and transmits copies of files to corporate per the SOP guidelines
• Ensure filing practice follows State Compliance standards

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Wood Product Manufacturing
• Education Level: High school or GED