Office Manager

Guardian Dentistry PartnersPalm Beach Gardens, FL
$60,000

About The Position

We are seeking an experienced and motivated practice manager to lead our dental practice. This position is critical to achieving excellence in patient care while fostering a positive and productive work environment. The practice manager is responsible for directing, supervising, and coordinating staff and daily operations to ensure a five-star patient experience at an affordable, in-network cost. The Practice Manager will work closely with the Regional Team to ensure all financial, clinical, quality, and patient satisfaction goals are consistently achieved.

Requirements

  • Ability to work independently with limited supervision
  • Strong organizational and prioritization skills
  • Excellent written and verbal communication skills
  • Ability to manage multiple tasks effectively
  • Professional communication with patients, team members, management, dentists, and visitors
  • Strict adherence to HIPAA and patient confidentiality standards
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • General knowledge of front and back office dental procedures and clinical policies
  • Strong problem-solving skills with the ability to interpret guidelines and make sound decisions
  • Two or more years of previous and recent experience managing a dental/medical office preferred.

Responsibilities

  • Direct and oversee all daily practice operations
  • Supervise front desk staff, dental assistants, hygienists, and dentists to maximize efficiency
  • Establish, implement, and monitor office policies and procedures
  • Evaluate staff performance and work quality on a regular basis
  • Review operational and financial reports
  • Prepare, manage, and monitor practice budgets
  • Oversee appointment scheduling, check-in/check-out, treatment plan presentation, and financial coordination
  • Maintain general ledger, billing systems, and cash controls
  • Develop staff schedules to ensure optimal productivity
  • Respond to clinical and operational issues in a timely and professional manner
  • Hire, train, and supervise new office employees
  • Provide strong individual and team leadership to ensure exceptional patient service

Benefits

  • Competitive pay. Starting at $60,000 and up, depending on experience
  • Paid Time Off (PTO) and paid holidays.
  • Insurance.
  • 401(k) with match.
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