Office Manager (Ansley Real Estate Office)

Compass • Atlanta, GA

2d

About The Position

At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. The Office Manager oversees the daily operations of the office to ensure efficiency, organization, and productivity. This role serves as the primary point of contact for agents, staff, vendors, and visitors while supporting brokerage operations and maintaining a professional work environment.

Requirements

• 2-3 years of experience in customer service, training, office management, hospitality, or operations
• The ability to establish credibility with key agent decision-makers and influencers
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Meticulous attention to detail, highly organized

Nice To Haves

• Previous experience in real estate a plus

Responsibilities

• Listing Management: Enter and maintain property listings and Home Warranty information in required systems.
• Office Operations: Oversee daily office operations including policies, procedures, IT systems, phone systems, and office supplies.
• Staff Supervision: Train and manage front desk and support staff (if applicable), ensuring adherence to office procedures and performance expectations.
• Agent Onboarding & Training: Conduct new agent onboarding meetings and provide ongoing training on company systems, tools, and resources.
• Brokerage Support: Collaborate with Managing Brokers to support transactions and ensure timely communication.
• Reporting: Assist with preparation and review of monthly production and volume reports.
• Meeting Coordination: Prepare sales meeting presentations and coordinate meeting logistics.
• Records & Documentation: Maintain accurate personnel and clerical records and update the office operations manual as needed.
• Technology & Productivity: Utilize office software and systems to enhance productivity and workflow.
• Vendor & Client Relations: Maintain professional relationships with vendors and clients.
• Inventory Management: Monitor and replenish office supplies, signage, and lockbox inventory.
• Financial Handling: Manage check deposits and ensure proper documentation.
• Notary Services: Provide notary services for staff, agents, and clients as needed.
• Additional Duties: Perform other duties as assigned by management.

Benefits

• Participation in our incentive programs (which may include eligible cash, equity, or commissions).
• Plus paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental and vision benefits; 401(k) plan; flexible spending accounts (FSAs); commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); Employee Assistance Program; and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees