Office Manager - Early Intervention Internal Candidates Only

Riverside Community Care • Needham, MA

17h • $28 • Hybrid

About The Position

Exciting opportunity to join Riverside Community Care as an Office Manager for our busy, Needham-based Early Intervention program serving children birth to three years old and their families! In this vital position, the Office Manager will: assist the Director and management team in supporting all aspects of the administrative functions required for the efficient and safe operation of the program develop and maintain procedures to ensure clinical team members receive administrative support to ensure high-quality care of those served oversee the support staff of the EI program site and support the coordination of communications with the administrative offices in Dedham for third party and contract billing maintain systems for the accurate and timely management of EICS (Early Intervention Client System) data oversee and navigate multiple technology systems concurrently (e.g., scheduling, billing, communication platforms), streamlining workflows and supporting operational efficiency Schedule: 40 hours, Monday through Friday (hours flexible) in-office during onboarding period; hybrid schedule following initial in-office onboarding period (generally 3 days in-office/2 days remote each week) Rate: $28.05/hour Why You'll Love Riverside We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer and the Boston Globe named Riverside a top place to work. Benefits include: Comprehensive, high-quality health, dental, and vision insurance options Flexible Spending Accounts – both medical and dependent care Eleven paid holidays Separate accruals for vacation (increases with tenure), personal, and sick time Tax-deferred 403(b) retirement savings plan with employer match Employee Assistance Plan / Travel Assistance Plan Employee bonus for referrals resulting in hiring Discounts to movie theaters, sporting, and entertainment events Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee Learn more about our benefits and culture: Our Benefits Our Culture Hear what employees think about working for Riverside! Required Skills Excellent interpersonal, communication, and organizational skills High level of comfort with technology and proficiency in systems including Microsoft Office and Excel Ability to multitask and navigate between multiple systems throughout the day Required Experience High School diploma required At least one-year supervisory experience in a similar setting Three years administrative experience Three years' experience in a health setting or related field preferred Experience with software programs such as billing or electronic health records preferred Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.

Requirements

• Excellent interpersonal, communication, and organizational skills
• High level of comfort with technology and proficiency in systems including Microsoft Office and Excel
• Ability to multitask and navigate between multiple systems throughout the day
• High School diploma required
• At least one-year supervisory experience in a similar setting
• Three years administrative experience

Nice To Haves

• Three years' experience in a health setting or related field preferred
• Experience with software programs such as billing or electronic health records preferred

Responsibilities

• assist the Director and management team in supporting all aspects of the administrative functions required for the efficient and safe operation of the program
• develop and maintain procedures to ensure clinical team members receive administrative support to ensure high-quality care of those served
• oversee the support staff of the EI program site and support the coordination of communications with the administrative offices in Dedham for third party and contract billing
• maintain systems for the accurate and timely management of EICS (Early Intervention Client System) data
• oversee and navigate multiple technology systems concurrently (e.g., scheduling, billing, communication platforms), streamlining workflows and supporting operational efficiency

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees