Office Manager

Houston Engineering, Inc.•Bismarck, ND

19d

About The Position

Houston Engineering Inc. (HEI) is currently seeking candidates interested in the role of Office Manager for our Bismarck office, including our Dickinson satellite office. This is an exciting opportunity to step into the role of managing established offices and providing future leadership and guidance as they and the company continue to grow. HEI is seeking talented candidates who strongly support our firm’s core values: client-focused, committed to excellence and quality, and striving to be the ideal team player- Hungry, Humble and Smart. Must be driven to proactively improve the day to day operations, production, services, quality and efficiencies of the office. Should be client service and staff oriented. Must be driven to continually and proactively improve the office's position across operational and financial measures. In general, drives the office’s performance and long term sustainability. Overall mission is to make sure the office thrives, improve efficiencies, improves quality, improves services and maintains profitability for the success of the office and in turn company. Oversees, monitors staffing, resources, business development, opportunities and reports on office operations. Identifies and resolves existing and potential operational and performance deficiencies. Assists other offices in cross office work share or needed resources if possible. Anticipates and tracks staffing needs of the office identifying peaks and valleys. Responsible for the company/office enforcement of product standards and procedures (i.e. Drawings, ACAD, Plans, Reports, Specifications, QA/QC procedures, policies, time sheet, accounting standards…) Assists Project Managers/Supervisors in staffing, resources and project needs. Supports the Project Managers in their budget responsibilities, invoicing, and staff management. Promotes, supports, and monitors effective project management practices and training. Establishes Project Manager’s expectations of project performance (i.e. deadlines, coordination, WIP/AR, profitability…), including client satisfaction levels. Establishes consistent expectations and responsibilities of all Project Managers Develops and implement office business/market plans and budgets. Establishes and monitors individual performance goals Serves as a liaison between Corporate and office staff to facilitate operations and communication between the two. Supervises and manages Administrative staff in the office Supports, encourages and troubleshoots intra-office relationships and cooperation As the Office Manager, you will contribute to the growth of the organization by identifying, pursuing, and supporting new business and project opportunities.

Requirements

Bachelor’s degree in Civil Engineering (Transportation, Water Resources, or Municipal), Environmental Engineering, Agricultural Biological Systems Engineering, Bioproducts and Biosystem Engineering, Hydrogeology, Geology, Environmental Science or related Engineering field or Scientific discipline.
Professional license in your area of technical expertise
Eight or more years of professional experience, with a minimum of three in a management level/office manager/supervisory or similar required.
Exceptional skills in team leadership, coordination, and support.
Track record of meeting or exceeding annual personal performance goals (i.e. leads by example)
Track record of successful staff integration and team building at multiple levels of management.
Ability to communicate effectively and appropriately with groups both internally and externally.
Ability to research, analyze, and present office and individual financial performance measures.
Visa sponsorship is not available for this position; authorization to work in the United States permanently without the requirement of sponsorship at any point in the future required.

Nice To Haves

Demonstrated business management skills, including an understanding of company and office financials, financial drivers, hiring and staff development, and leadership.
Five years of demonstrated experience managing multiple clients and projects while overseeing a team, or teams, of people.

Responsibilities

Drives the office’s performance and long term sustainability.
Oversees, monitors staffing, resources, business development, opportunities and reports on office operations.
Identifies and resolves existing and potential operational and performance deficiencies.
Assists other offices in cross office work share or needed resources if possible.
Anticipates and tracks staffing needs of the office identifying peaks and valleys.
Responsible for the company/office enforcement of product standards and procedures (i.e. Drawings, ACAD, Plans, Reports, Specifications, QA/QC procedures, policies, time sheet, accounting standards…)
Assists Project Managers/Supervisors in staffing, resources and project needs.
Supports the Project Managers in their budget responsibilities, invoicing, and staff management.
Promotes, supports, and monitors effective project management practices and training.
Establishes Project Manager’s expectations of project performance (i.e. deadlines, coordination, WIP/AR, profitability…), including client satisfaction levels.
Establishes consistent expectations and responsibilities of all Project Managers
Develops and implement office business/market plans and budgets.
Establishes and monitors individual performance goals
Serves as a liaison between Corporate and office staff to facilitate operations and communication between the two.
Supervises and manages Administrative staff in the office
Supports, encourages and troubleshoots intra-office relationships and cooperation
Identifying, pursuing, and supporting new business and project opportunities.