Office Manager - ACU Press

Abilene Christian University•Abilene, TX

4d•Onsite

About The Position

Scope: Manage customer service, maintain and assist with the financial accounting of the press using a special publishing software called ACUMEN, and manage the office which presently includes three full time staff members, one part time staff member, and eight student workers. Basic Responsibilities Manage customer service Assist with managing the financial operations of the press Manage the office Essential Duties include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals to perform the essential functions. Manage Customer Service Provide exceptional customer service to the general public, authors, and wholesale customers Manage orders, returns, and inventory corrections in our publishing software program Manage title costs, author advances, royalties (including issuing quarterly and annual royalty statements and payment requests), receiving of book orders within ACUMEN, fulfilling backorders, updating Shopify Assist other staff in preparing for special events Assist with on-campus events as needed (i.e. open houses, dedications, selling books) Assist in managing the financial operations Maintaining and overseeing cost accounting, sales reporting, and author transactions Month-end and year-end reports to the ACU Press Director of Operations and Sales Accounts payable & accounts receivable Overseeing monthly tax charges, keeping up with customers tax exempt letters, and preparing tax totals for ACU Accounts Payable at year end Maintaining book and price lists for all titles Manage the office Hiring and overseeing student workers Buying supplies and equipment for the office Maintaining a calendar of events and any other scheduling as needed Professional Development Requirements: Skills PC proficient Some experience with accounting or bookkeeping is preferred Experience with budgets and spreadsheets (EXCEL) Knowledge of e-mail software Office organization and multi-tasking Knowledge of Mac helpful but not necessary Good knowledge of the web and web research Training Required ACUMEN (financial/accounting software for publishers) ACU’s Workday accounting system Phone and voicemail Qualifications: ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. Professional Bachelor’s degree required with experience in office management and/or financial accounting Excellent grammar and communication skills Experience and familiarity with word processing and creative software Ability to manage and maintain multiple projects; a “think on your feet” mentality; ability to take ownership of various tasks Ability to manage and handle customer service problems/issues and solve them quickly and kindly Personal Excellent interpersonal communication skills Analytical and problem solving skills Professional demeanor and appearance Ability to organize and manage multiple projects with attention to detail and customer service Ability to manage and handle conflict Positive, engaging and outgoing personality for overseeing office staff needs and customer service management Self-confident and ability to initiate new ideas Self-disciplined and self-motivated Physical Requirements: This position is mostly sedentary. Candidate needs to be able to handle working from a desk and with a computer screen. Lifting of packages at the warehouse may be needed from time to time. Must be able to lift 30lbs. ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire. Abilene Christian University is the premier university for the education of Christ-centered, global leaders, offering an exceptional education to about 6,700 students annually from 51 states and territories, and 42 nations. This private, comprehensive university, founded in 1906 in Abilene, Texas, offers 88 baccalaureate majors that include more than 175 areas of study, 77 areas of study in master’s degree and specialist programs, and five doctoral programs. It has been ranked as one of the top institutions in the nation for undergraduate research, undergraduate teaching, first-year experiences, service learning, study abroad and learning communities. ACU’s mission is to educate students for Christian service and leadership throughout the world. ACU Dallas, a branch campus in Addison, Texas, is the home of the university’s online undergraduate, graduate, and professional programs. Questions? Contact Human Resources at [email protected] or call 325-674-2359.

Requirements

PC proficient
Some experience with accounting or bookkeeping is preferred
Experience with budgets and spreadsheets (EXCEL)
Knowledge of e-mail software
Office organization and multi-tasking
Knowledge of Mac helpful but not necessary
Good knowledge of the web and web research
ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.
Bachelor’s degree required with experience in office management and/or financial accounting
Excellent grammar and communication skills
Experience and familiarity with word processing and creative software
Ability to manage and maintain multiple projects; a “think on your feet” mentality; ability to take ownership of various tasks
Ability to manage and handle customer service problems/issues and solve them quickly and kindly
Excellent interpersonal communication skills
Analytical and problem solving skills
Professional demeanor and appearance
Ability to organize and manage multiple projects with attention to detail and customer service
Ability to manage and handle conflict
Positive, engaging and outgoing personality for overseeing office staff needs and customer service management
Self-confident and ability to initiate new ideas
Self-disciplined and self-motivated
Candidate needs to be able to handle working from a desk and with a computer screen.
Must be able to lift 30lbs.

Nice To Haves

Knowledge of Mac helpful but not necessary
Some experience with accounting or bookkeeping is preferred

Responsibilities

Manage customer service
Assist with managing the financial operations of the press
Manage the office
Provide exceptional customer service to the general public, authors, and wholesale customers
Manage orders, returns, and inventory corrections in our publishing software program
Manage title costs, author advances, royalties (including issuing quarterly and annual royalty statements and payment requests), receiving of book orders within ACUMEN, fulfilling backorders, updating Shopify
Assist other staff in preparing for special events
Assist with on-campus events as needed (i.e. open houses, dedications, selling books)
Maintaining and overseeing cost accounting, sales reporting, and author transactions
Month-end and year-end reports to the ACU Press Director of Operations and Sales
Accounts payable & accounts receivable
Overseeing monthly tax charges, keeping up with customers tax exempt letters, and preparing tax totals for ACU Accounts Payable at year end
Maintaining book and price lists for all titles
Hiring and overseeing student workers
Buying supplies and equipment for the office
Maintaining a calendar of events and any other scheduling as needed