Office Manager

W. G. Yates & Sons Construction Company•Memphis, TN

11d•Onsite

About The Position

This position supports a variety of business functions through administrative activities and interactions including internal stakeholders and the public.

Requirements

High School Diploma or equivalent
Minimum of one (1) year of experience as a receptionist, administrative assistant, or equivalent customer service-related position
Enthusiastic and able to represent Yates in external events
Experience with multi-line telephone calls
Proficient computer skills in Microsoft Office including Excel and Word
Ability to multitask and prioritize tasks
Excellent time management skills
Professional discretion
Highly developed written and verbal communication skills.
Able to plan, organize and prioritize large volumes of work under tight timeframes effectively
Excellent organizational skills and attention to detail.
Builds strong relationships to drive the business forward
Strong interpersonal and communication skills to enable effective communications with all stakeholders
The ability to work constructively in a team environment

Nice To Haves

A certificate or Diploma in Business Administration is preferred
Experience creating and maintaining organizational charts is a plus

Responsibilities

Supports team in the process as detailed in work instructions and procedures
Act as the first point of contact by answering incoming telephone calls, determine purpose of callers, and forwards calls to appropriate personnel or department
Respond to inquiries about the organization and provide callers with address, directions, and other information
Greet on-site visitors, determine nature of business, and announce visitors to appropriate personnel
Receive, sort, and route documents, files, incoming mail, packages and records
Schedule and maintain responsibility of daily tasks to ensure proper execution
Maintaining, scanning, data entry and other clerical duties as needed, such as filing, photocopying, and collating
Working with our several departments and disciplines to create and maintain documents and/or company systems
Typing, formatting/extracting documents, work packages, organizing folder and completing files
Creating PowerPoint presentations, documents, checklist, guidelines, templates and other duties as instructed
Expense and/or document reconciliation, submittal, filing and archiving of documents
Organizing internal/external meetings, coordinating arrangements and planning of events, meeting, travel, etc.
Processing paperwork and performing day-to-day task such as maintaining information
Providing information to supervisors, employees and internal/external stakeholders as requested via email, in-person or written documentation
Complete job tasks and administrative duties as required by using computer systems, programs and various applications
Demonstrate Yates Core Values and Principles
Follow Yates Code of Conduct
Safety Responsibilities and Expectations
Responsible for refusing unsafe work and for carrying out all work in accordance with the established Yates Safety Procedures and Work Practices
Report all incidents, near hits and hazards to management.
Required to wear and maintain personal PPE.
Advise fellow employees of hazardous situations.
Participate in workplace inspections.
Comply with statutory requirements, including duty of care.
Participate in required and/or assigned training.
Provide suggestions to improve Safety.
Present a mature approach to working safely.
Attend prestart and Safety meetings and contribute.
Assists with administering the site safety program as required and ensuring Trade Partner compliance with OSHA standards and Yates Site Specific Requirements and all applicable safety codes and regulations.
Other related duties as needed and assigned by the Manager in support of the successful completion of the project.