Office Manager

Servpro•Indianapolis, IN

10d•$60,000 - $75,000

About The Position

SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder is hiring an Office Manager ! SERVPRO of Arvada/Broomfield/NW Adams County/Greater Boulder offers: Competitive compensation Superior benefits Career progression Professional development And more! As the Office Manager , you will be responsible for hiring, managing, training, and motivating the SERVPRO® office team. You will oversee all accounting functions, administrative activities, and ensure customer satisfaction.

Requirements

High school diploma/GED; Associate degree or Bachelor’s degree preferred
At least 1 year of management and/or supervisory experience
At least 3 years of customer service and/or office-related experience
Excellent written and verbal communication skills
Exceptional organization and planning capabilities, strong attention to detail

Responsibilities

Manage the office team, including Job File Coordinators, Administrative Assistants, Receptionists/Dispatchers, and Accounting/HR Administrators.
Maintain professional office culture.
Coordinate franchise interdepartmental communication and activities.
Ensure delivery of appropriate training to all office personnel.
Assist in hiring office personnel and ensure employment best practices and compliance
Facilitate completion of mid-year and annual reviews.
Monitor National Accounts program compliance.
Manage subcontractor certifications, insurance, and other documentation needs.
Manage and maintain local and SERVPRO compliance information for the Storm Program.
Complete daily bookkeeping activities.
Prepare and analyze financial reports, including divisional performance.
Manage Accounts Payable, Accounts Receivable, and cash flow.
Ensure employment file and record accuracy.
Complete the application process for Preferred Vendor programs.
Establish processes to ensure office Key Performance Metrics (KPM) meet franchise goals/targets.
Administer payroll and ensure timely submission of Royalty Reports.
Assist Senior Leadership Team as needed.
Perform other job duties as assigned.