Office Manager

Oak Hammock at the University of Florida•Gainesville, FL

16h

About The Position

The Office Manager supervises the reception and concierge team members. The Office Manager oversees the daily operations of Administration and the front office and concierge services, ensuring smooth administrative functions and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring efficient office management in alignment with the community’s mission.

Requirements

Associate degree in Business or Administration preferred
2 years of experience in customer service or office administration, with experience managing multi-line phone systems.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Strong multitasking and organizational skills in a fast-paced environment
Excellent communication skills, with a clear, professional speaking voice
Ability to maintain confidentiality
This individual will need to be empathetic, energetic and have an affinity for working with a diverse senior population
Valid Florida Driver’s License with good driving record
Ability to read and write, follow written and oral instructions, and communicate effectively in English.

Nice To Haves

Prefer knowledge of a variety of computer software applications and ability to learn new (Smartsheet, Reserve Cloud, ICON, TELS, etc.)
Experience with event planning preferred

Responsibilities

Oversees office supplies; ordering, stocking and access management
Serves as contact point for administrations 3 rd party vendors such as shredding service, Iron Mountain records storage and retrieval system offsite and Konica Minolta copier services
Oversee the development and maintenance of work schedules for front desk staff to ensure proper coverage
Assist with training new receptionists/concierge and keep staff updated on policy and procedures changes.

Benefits

University of Florida partnership with community discounts and access to opportunities through the Gator One UF ID Card
OH I CAN! Scholarship and Tuition Reimbursement Programs
Pay Every Other Week
Licensure Reimbursement for Clinical Positions
Health, Dental, and Vision Insurance
Company Paid Short Term Disability
Long Term Disability
401K Retirement and Investing Plan with Company Match
Paid Time Off Accrual
6 Paid Holidays and 1 Additional Floating Holiday
Annual Employee Recognition Gifts
Milestone Service Awards
Helping Hands Emergency Loan Fund
Staff Uniform Credits