Office Manager

Churchill Downs Incorporated•Owensboro, KY

27d

About The Position

Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for more than 150 years, beginning with one of the most iconic and enduring events in sports and entertainment—the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI blends a rich legacy with a forward-looking approach to growth. Through the acquisition, development, and operation of live and historical racing entertainment venues, the expansion of online wagering services and other technology businesses, and the ownership and operation of regional casino gaming properties, CDI offers diverse career opportunities across the country. Our success is driven by dedicated team members who are passionate about delivering exceptional experiences, embracing innovation, and helping shape the future of entertainment. JOB SUMMARYThe Office Manager is responsible for overseeing the daily administrative operations of the gaming facility, ensuring efficient workflow and compliance with company policies. This position manages office functions, supports department heads, and provides leadership to administrative staff. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.ESSENTIAL DUTIES AND RESPONSIBILITIESThe work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive but is a general illustration. It may be expanded to include other duties and responsibilities deemed necessary.

Requirements

Demonstrated leadership, organizational, and problem-solving abilities.
Ability to manage multiple priorities and maintain productivity in a fast-paced environment.
Strong attention to detail and ability to maintain accuracy in administrative tasks.
Excellent written and verbal communication skills.
Ability to maintain confidentiality and professionalism when handling sensitive information.
Knowledge of office procedures, administrative best practices, and budgeting processes.
Ability to ensure smooth operation of administrative functions and support organizational goals.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Bachelor’s degree in Business Administration, Management, or a related field preferred.
Minimum of 5–7 years of office management or administrative experience, preferably in the gaming, hospitality, or entertainment industry.
Proficiency in Microsoft Office Suite, office management software, and record-keeping systems.
Strong knowledge of office procedures, budgeting, and administrative best practices.
Ability to obtain and maintain a valid Kentucky gaming/racing license.

Responsibilities

Oversee and coordinate office operations to ensure efficiency and productivity.
Manage administrative staff, including hiring, training, and conducting performance evaluations.
Maintain office supplies, equipment, and vendor relationships to support daily operations.
Develop and implement office policies and procedures to optimize workflow.
Ensure compliance with company policies, regulatory requirements, and industry standards.
Assist with budgeting, expense tracking, and financial reporting related to office operations.
Provide administrative support to executives, department heads, and staff as needed.
Coordinate meetings, schedules, and travel arrangements for management and staff.
Serve as the point of contact for facility-related maintenance, IT support, and security concerns.
Maintain confidential records, documents, and employee files in accordance with company policies.
Prepare reports, presentations, and correspondence for internal and external use.
Manage office communications including emails, phone calls, and interdepartmental coordination.
Perform other duties as assigned.