Office Manager/Operations Coordinator

Voda Cleaning & Restoration of Waco•Addison, TX

12h

About The Position

At Voda Cleaning & Restoration, we specialize in a wide range of services to keep your home or business clean, fresh, and free from damage. Whether you need carpet and floor cleaning, upholstery cleaning, tile and grout cleaning, water or storm damage restoration, mold mitigation, air duct cleaning, or odor removal, we have the expertise and advanced techniques to deliver exceptional results. Lead all aspects of Scheduling, Residential Sales, Administration, Business Development, Human Resources and office management, ensuring effective guidance. Formulate and execute monthly/yearly objectives, budgets, and policies for each business line, aligning them with the organization's management principles and culture.

Requirements

Higher education degree preferred but not required.
1-2 years in Sales related position.
Leadership Skills: Thrives in a collaborative team environment and effectively contributes to teamwork. Inspires and motivates employees to maintain exemplary levels of quality and service. Positively influences all facets of the business.
Computer Skills: Exhibits comprehensive knowledge of computerized information systems and their applications across all business domains. Demonstrates intermediate to advanced proficiency in using computers and various software, particularly MS Office, Word, and Excel.
Certificates, Licenses, and Registrations: No specific certificates, licenses, or registrations are required for this position.

Responsibilities

Develop consistent and fair personnel policies that comply with all federal and state/provincial regulations and reflect management philosophy and culture.
Develop ongoing training programs for all areas that ensure we remain a learning organization and address priority needs for technical, supervisory, and management development.
Create an annual training plan in coordination with the other management team members.
Negotiate and maintain all company insurance policies.
Ensure compliance with all local, state/provincial, and federal safety regulations. Document and oversee consistent implementation of company safety policies and programs that are focused on the elimination of safety hazards and are in compliance with OSHA regulations.
Oversee the daily operation of the administrative department.
Develop and maintain relationships with appropriate internal (IT Department) and external (IT, SEO, and other service providers) resources who ensure that reliable, state-of-the-art information systems technology is available in all areas.
Ensure that all office personnel provide friendly, customer-oriented responses to all inquiries and work in a quiet and productive office environment.
Administer all employee benefit programs.