Office Manager II

Healthcare Management Administrators•Bellevue, WA

2d•$77,000 - $94,000•Hybrid

About The Position

HMA is the premier third-party health plan administrator across the PNW and beyond. We relentlessly deliver on our promise to provide medium to large-size employers with customized health plans. We offer various high-quality, affordable healthcare plan options supported with best-in-class customer service. We are proud to say that for three years, HMA has been chosen as a ‘Washington’s Best Workplaces’ by our Staff and PSBJ™. Our vision, ‘Proving What’s Possible in Healthcare™,’ and our values, People First!, Be Extraordinary, Work Courageously, Own It, and Win Together, shape our culture, influence our decisions, and drive our results. What we are looking for: We are always searching for unique people to add to our team. We only hire people that care deeply about others, thrive in evolving environments, gain satisfaction from being part of a team, are motivated by tackling complex challenges, are courageous enough to share ideas, action-oriented, resilient, and results-driven. What you can expect: You can expect an inclusive, flexible, and fun culture, comprehensive salary, pay transparency, benefits, and time off package with plenty of personal development and growth opportunities. If you are looking for meaningful work, a clear purpose, high standards, work/life balance, and the ability to contribute to something important, find out more about us at: www.accesshma.com How YOU will make a Difference: HMA is seeking a highly organized, proactive and service oriented Office Manager to ensure the smooth, efficient operation of HMA’s office while providing high-level administrative support to designated leader(s). As the Office Manager, you will manage all aspects of facilities and office operations, maintaining a Class “A” in-office experience. Additionally, you will manage complex calendars, coordinate meeting logistics, event support, and provide administrative support including documentation, travel arrangements, expense processing, and follow-up on action items. This role handles confidential information with discretion and models professionalism, customer service and operational excellence

Requirements

AA or BA degree in Communications, Business Administration, Healthcare Administration preferred.
3-5+ years of experience in administration support or office support roles.
Proficient experience in Microsoft Suite (Outlook, Word, Teams, SharePoint, PPT, etc)
Experience with mail operations and facility management best practices.
Experience drafting and finalizing internal and external communications as well as creating decks to present
Proven track record managing complex calendars, coordinating travel, and handling confidential information.
Familiarity with organizational safety protocols, record management programs.
Ability to manage budgets, expenses reporting and cost control.
Experience working cross-functionally in mid-sized or large organizations.
Proactive problem-solver with strong prioritization skills.
High emotional intelligence and cultural sensitivity.
Able to manage up and across with professionalism and diplomacy.
Professional demeanor and responsiveness to staff and visitors.
Ability to adjust to changing priorities and environments.
Ability to lift, push, carry and pull objects weighing more than 15 pounds on a regular basis.
Frequent bending, standing and walking throughout the workday.
Must be able to move safely and efficiently in an office environment
Ability to perform repetitive motions and maintain physical stamina for extended periods.
Available to respond to critical situations outside of standard business hours, including evenings, weekends and holidays as needed.

Responsibilities

Investigate, track and resolve safety and facility concerns; coordinate repairs with property management/vendors.
Serve as SME for mail/shipping operations and optimization efforts.
Support execution of BCDR/Emergency response plan and employee safety programs.
Assist with planning and execution of company events hosted by Compliance/Facilities.
Support annual SOC audit execution for internal controls assigned to Facilities
Anticipate scheduling conflicts and propose solutions.
Collect and prepare briefing materials for meetings; ensure leaders are fully prepared.
Collaborate on presentations and reports; edit and format documents.
Monitor governance and operational deadlines; proactively ensure compliance.
Support Record Management Program execution
Coordinate follow-up on action items across departments.
Serve as the go-to resource for new team members joining the Compliance and Facilities team.

Benefits

comprehensive salary
pay transparency
benefits, and time off package with plenty of personal development and growth opportunities
Seventeen (IC) days paid time off (individual contributors)
Eleven paid holidays
Two paid personal and one paid volunteer day
Company-subsidized medical, dental, vision, and prescription insurance
Company-paid disability, life, and AD&D insurances
Voluntary insurances
HSA and FSA pre-tax programs
401(k)-retirement plan with company match
Annual $500 wellness incentive and a $600 wellness reimbursement
Remote work and continuing education reimbursements
Discount program
Parental leave
Up to $1,000 annual charitable giving match