Office Manager/Executive Assistant
About The Position
As Alder grows, we’re looking for a proactive Office Manager / Executive Assistant to take the reins of our Newton hub. This isn't just about keeping the office running; it’s about being the right-hand partner to our Market President. You’ll be the operational engine of the office, handling everything from daily logistics to executive-level coordination. Your goal is to own the office environment and streamline the Market President’s workflow, ensuring our team is set up for success every single day. This role requires a consistent on-site presence Monday to Friday from 9:00 AM to 5:00 PM.
Requirements
- 3+ years of experience in office management, executive assistance, or a similar role
- Strong organizational skills and attention to detail
- Ability to manage multiple priorities and shifting demands
- Excellent written and verbal communication skills
- High level of discretion and judgment
- Proactive, resourceful, and solutions-oriented
- Ability to anticipate needs and take initiative
- Proficiency with tools such as Google Workspace, Slack, and scheduling platforms
Nice To Haves
- Experience supporting senior leaders is preferred
- Experience in a client-facing, healthcare, or professional services environment is a plus
Responsibilities
- Oversee daily operations of the Newton office
- Serve as the primary contact for building management and vendors
- Manage office supplies, equipment, and inventory
- Coordinate maintenance, repairs, and service appointments
- Maintain a professional, organized, and welcoming environment
- Serve as the first point of contact for incoming phone calls
- Answer and triage calls from prospective clients, families, and partners with professionalism and empathy
- Provide clear, high-level information about Alder’s services
- Route inquiries and connect callers with the Intake team
- Capture and relay key information to support a smooth intake process
- Create a strong first impression for callers and visitors
- Manage calendar, scheduling, and prioritization of commitments
- Coordinate meetings, including agendas and materials
- Track action items and ensure timely follow-up
- Prepare materials for leadership meetings and presentations
- Support email and communication management as needed
- Help prioritize and organize work to maximize effectiveness
- Support key initiatives by coordinating timelines, stakeholders, and deliverables
- Help drive execution on local priorities and cross-functional projects
- Prepare meeting notes, summaries, and follow-ups
- Identify opportunities to improve processes and efficiency
- Act as a connector across local leadership, care teams, and central functions
- Provide administrative and logistical support to care managers and local leadership
- Coordinate scheduling for in-office meetings
- Support invoice tracking, vendor coordination, and expense submissions
- Manage mail, documents, and shared office resources
- Coordinate meetings such as lunch and learns and All Hands
- Prepare meeting spaces and support client-facing events
- Partner with People & Culture on interview logistics and company events
- Support team engagement initiatives and office-based celebrations
- Contribute to a positive, well-run in-office experience
Benefits
- Competitive compensation
- Health, dental, and vision insurance
- Professional development support and continuing education reimbursement
- A collaborative, inclusive culture focused on employee well-being and growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
