Office Manager/Bookkeeper (Haven)

Invited • Boylston, MA

36d

About The Position

The Office Manager is responsible for supporting the daily administrative operations of the club, ensuring the office functions efficiently and effectively. This role helps supervise the Administrative Assistant, manage office supplies, and coordinates office activities to support the club's management team. Key responsibilities include overseeing payroll processing, accounts payable and receivable, and assisting with budget tracking and financial reporting. The Office Manager also ensures compliance with company policies and standards, maintains accurate records, and handles member inquiries and communications. This position supports the smooth operation of the club's administrative functions. .

Requirements

• High school diploma or equivalent.
• A minimum of 2 years of accounting experience or equivalent.
• Proficient in computer use with strong knowledge of spreadsheet software.
• Strong communication and supervisory skills are essential.
• Proven ability to handle highly confidential information with discretion.
• Must be able to stand, walk, and perform physical activities for extended periods.
• Ability to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases.
• Capable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required.
• Able to lift, carry, push, and pull up to 10 lbs. occasionally.
• Effective communication skills, including talking and hearing, with sufficient visual acuity.
• Attendance requirements for this position as outlined on the weekly schedule.
• Additional hours are required to meet deadlines of the position, including weekends and/or holidays.

Nice To Haves

• Prior supervisory experience is preferred.

Responsibilities

• Perform daily accounting duties, including revenue reconciliation, cash deposit activities, and member billing.
• Ensure accuracy and compliance with Invited's accounting standards.
• Handle vendor reconciliations and oversee the member billing dispute process.
• Review membership applications for completeness and compliance with program/legal requirements.
• Support payroll compliance, including commission calculations, employee file updates, and status changes.
• Assist with monthly accounts payable closing accruals and provide support for weekly and monthly compliance reporting.
• Support department heads with employee onboarding, I-9 processing, and maintaining accurate employee records. Assist with general payroll and benefits-related inquiries.
• Gain proficiency in all general accounting functions through cross-training within the Accounting department.
• Report any operational issues or discrepancies to supervisors promptly to ensure smooth department functioning and compliance.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team's success.

Benefits

• Medical, dental, and vision coverage
• Life insurance
• Short-term and long-term disability insurance
• 401(k) retirement savings plan
• Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees