Office Manager Assistant

Independence Dental Services LP•Fort Wayne, IN

26d•Onsite

About The Position

We are seeking a Dental Office Manager Assistant (OMA) to support the daily administrative and operational functions of a busy dental practice. This role is ideal for a detail-oriented dental professional with hands-on front-office experience who thrives in execution, coordination, and patient support. The OMA works closely with the Office Manager and focuses on front-office operations, documentation, scheduling support, and patient experience.

Requirements

1–3 years Front Desk experience in a dental office (required)
Experience with dental insurance, claims and EOBs (required)
Strong organizational, administrative, and documentation skills
Ability to multitask in a fast-paced clinical setting
Professional communication skills and strong attention to detail

Nice To Haves

Experience with Dentrix (preferred)

Responsibilities

Support daily front-office operations including scheduling, patient intake, insurance verification, and billing support
Maintain accurate patient, insurance, and financial records in practice management systems
Assist with end-of-day closeouts, documentation uploads, and verification
Support supply ordering, delivery tracking, and issue escalation
Assist Office Manager with onboarding tasks, training coordination, and administrative documentation
Support team scheduling processes as directed
Communicate with patients regarding appointments, insurance questions, and billing
Educate patients on oral health, treatment options, and preventive measures
Support doctors with treatment planning, overcoming patient barriers, and scheduling follow-up treatments
Escalate complex patient or account issues to the Office Manager
Support compliance with HIPAA, OSHA, and company policies
Assist with claims support, payment posting coordination, and revenue tracking