Office Manager and PA to Directors (P/T)

Redemption Roasters•London, CA

25d•Onsite

About The Position

Support the day-to-day running of Redemption Roasters HQ by providing office, and administrative support. Provides support to the Company Directors with day-to-day diary management. The role will be offered on a part-time basis (24 hours per week), ideally across five days per week.

Requirements

3 years' experience in similar role
A proven record of office management and PA responsibilities.
Enthusiasm for, and understanding of, our corporate social impact objectives.
Exceptional written and verbal communication skills.
A veritable master of time management and prioritisation
Excellent knowledge of Google suite including Docs, Slides and Sheets.

Nice To Haves

Experience supporting administrative or office-based tasks
Interest in developing office management skills and workplace culture
Experience handling customer queries or inboxes

Responsibilities

Support the day-to-day organisation of the offices, meeting rooms, and shared spaces at Redemption Roasters HQ
Ensure optimisation of desk areas and advertising of available space at Redemption Roasters HQ
Act as a point of contact for external office tenants.
Welcoming visitors to HQ, acting as an ambassador for the Redemption brand.
Championing Health and Safety in HQ, ensuring all safety protocols are in place.
Administrative support to the office such as managing office supplies, equipment, and facilities, including liaison with contractors such as handymen, IT, gardeners etc.
Utilise various software, including word processing, spreadsheets, databases, and presentation software to prepare reports and/or special projects
Assist with maintaining a secure working environment, including helping to track keys and fobs
Act as a point of contact for basic office queries from internal teams
Support cleaning schedules and raise issues with external contractors where required
Help ensure office plants and shared spaces are well maintained
Assist in ensuring facilities are kept clean, safe, and tidy
Support the management of refuse and recycling
Help maintain kitchen supplies and cleanliness across the week
Assist with office administration, including ordering supplies and liaising with contractors under guidance
Assist with new starter show rounds
Manage incoming and outgoing post and distribute to relevant teams
Monitor and respond to the customer service inbox, handling routine enquiries and escalating more complex matters appropriately
Use basic office software to support administration and simple projects
Help maintain internal lists such as staff birthdays and long service recognition
Manage the diary and schedule meetings and appointments for the Directors.
Acting as the first point of contact for all internal and external enquiries for the Directors.
Responding to emails on behalf of the Directors for all first level enquiries.
Assisting the Directors with the compiling of reports and minutes as required.
Arranging food and refreshments for internal meetings and interviews.
Collating of weekly Directors expenses for processing by the Finance Department.