Office Manager/Administrative Assistant

Oster Services • Lakewood, OH

2d • Onsite

About The Position

Key Responsibilities Office Management Oversee daily office operations and maintain office supplies and equipment Coordinate with vendors, service providers, and building management Maintain filing systems (physical and electronic) Assist with fleet management and vehicle documentation Assist team with technology troubleshooting (computers, software, phones) Ensure compliance with company policies and procedures Maintain organized office systems and workflow processes Support onboarding logistics for new employees (workspace setup, access, documentation) Administrative Support Provide direct administrative support to executives and team members Manage calendars, schedule meetings, and coordinate travel arrangements Handle incoming calls, emails, and mail distribution Organize company events, meetings, and employee activities Prepare correspondence, reports, and internal documentation Maintain confidentiality of company and employee information Business Operations Support Assist with customer billing processes by organizing invoices, supporting documentation, and internal approvals Coordinate the flow of paperwork between project managers, leadership, clients, and vendors Track administrative deadlines related to billing, contracts, and compliance documentation Support document organization to ensure records are complete and accessible Help maintain standardized business templates, forms, and administrative workflows Use construction management software to assist with administrative tasks tied to active projects (training provided - prior CM software experience not required) Qualifications High school diploma or equivalent (Associate's or Bachelor's degree preferred) 2+ years of administrative or office management experience Experience supporting operational or project-based environments preferred Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint ) Strong organizational and multitasking skills Excellent written and verbal communication skills Ability to handle confidential information with discretion Key Skills Time management Attention to detail Problem-solving Customer service orientation Professionalism and reliability Organizational systems thinking Communication and coordination Adaptability in a fast-paced environment Employment Details & Benefits Full-time, in-person position Competitive salary based on experience Paid time off (PTO) 401(k) retirement plan Profit-sharing opportunities Professional, team-oriented work environment We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Requirements

• High school diploma or equivalent (Associate's or Bachelor's degree preferred)
• 2+ years of administrative or office management experience
• Experience supporting operational or project-based environments preferred
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint )
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Ability to handle confidential information with discretion
• Time management
• Attention to detail
• Problem-solving
• Customer service orientation
• Professionalism and reliability
• Organizational systems thinking
• Communication and coordination
• Adaptability in a fast-paced environment

Nice To Haves

• Associate's or Bachelor's degree preferred
• Experience supporting operational or project-based environments preferred

Responsibilities

• Oversee daily office operations and maintain office supplies and equipment
• Coordinate with vendors, service providers, and building management
• Maintain filing systems (physical and electronic)
• Assist with fleet management and vehicle documentation
• Assist team with technology troubleshooting (computers, software, phones)
• Ensure compliance with company policies and procedures
• Maintain organized office systems and workflow processes
• Support onboarding logistics for new employees (workspace setup, access, documentation)
• Provide direct administrative support to executives and team members
• Manage calendars, schedule meetings, and coordinate travel arrangements
• Handle incoming calls, emails, and mail distribution
• Organize company events, meetings, and employee activities
• Prepare correspondence, reports, and internal documentation
• Maintain confidentiality of company and employee information
• Assist with customer billing processes by organizing invoices, supporting documentation, and internal approvals
• Coordinate the flow of paperwork between project managers, leadership, clients, and vendors
• Track administrative deadlines related to billing, contracts, and compliance documentation
• Support document organization to ensure records are complete and accessible
• Help maintain standardized business templates, forms, and administrative workflows
• Use construction management software to assist with administrative tasks tied to active projects

Benefits

• Competitive salary based on experience
• Paid time off (PTO)
• 401(k) retirement plan
• Profit-sharing opportunities
• Professional, team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED