Office for Teaching & Learning Program Coordinator

Wayne State University•Detroit, MI

30d

About The Position

Wayne State University is searching for an experienced Office for Teaching & Learning Program Coordinator at its Detroit campus location. Wayne State is a premier, public, urban research university located in the heart of Detroit, Michigan where students from all backgrounds are offered a rich, high-quality education. Our deep-rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities which prepare students for success in a global society. JOB PURPOSE Coordinates and participates in administrative activities and assists with the development and implementation of programs and projects for the Office for Teaching and Learning (OTL), which serves instructors of the University in their teaching efforts. Serves as a resource to instructors and staff; responds to inquiries; resolves problems that arise; and assist in the day-to-day management of the OTL.

Requirements

Bachelors' degree from an accredited college or University.
Minimum 3 years experience in program/project management.
Communications Skills: can effectively present information one-on-one or small group; can lead meetings or committees; can make presentations/speeches; can respond to common inquiries and transfer knowledge to others; can edit documents for accuracy, grammar and spelling; writes clearly and informatively (email, memos, letters, reports).
Computer Skills: Superior ability with Microsoft Office Suite software (especially Excel and/or Access), design skills with Adobe Creative Suite, familiarity with a LMS (preferably Canvas), and familiarity with project management software like Salesforce.
Analytical and Problem-Solving Skills: can compile statistical data; identifies and resolves problems in a timely manner; presents ideas and information in a manner that gets others' attention.
Planning and Organizing Skills: prioritizes and plans work activities; adapts for changing conditions; completes projects on time and budget; develops strategies to achieve organizational goals; organizes or schedules other people and their tasks.
Interpersonal and Customer Skills: applies techniques for influencing without authority; changes approach or method to best fit the situation; shares expertise with others; responds promptly to customer requests for service and assistance; can manage difficult or emotional customer situations.

Nice To Haves

Master's degree preferred.
Demonstrated success in teaching and/or faculty development in a higher education setting preferred.

Responsibilities

Assist management staff in the planning, development and implementation of program/project strategies and initiatives, managing multiple programs and activities effectively.
Participate in program development and research initiatives. Support the development and implementation of workshops, activities and consultations, managing multiple programs and activities effectively. Interface with administrative personnel and all constituencies to facilitate instructional and service activities of the office. Coordinate program materials development and create publicity with partners across the University.
Serve as key project coordinator, interfacing with individuals and groups to ensure activities are performed effectively.
Provide various administrative services which may involve coordinating personnel, budgetary and operational activities.
Provide assessment and analysis of program/project needs, prepare and develop statistical and administrative reports related to program effectiveness.
Evaluate and track program resource utilization, equipment and service capabilities.
Assist management staff with planning, developing and implementing new instructional programs and projects using information from a variety of assessment sources.
Recommend changes to support OTL operations and services.
Train staff and student assistants in the appropriate methods and procedures.
Perform related work as assigned.