Office Experience & Events Specialist

Boston Consulting Group•Houston, TX

3d•Onsite

About The Position

As an Office Experience & Events Specialist at BCG’s Houston office, you'll independently deliver outstanding workplace experiences and coordinate engaging events that reflect our culture and values. In this dual role, you'll manage daily office operations and lead event planning from concept to completion. Working closely with internal teams and external vendors, you'll ensure a seamless, professional office environment while fostering employee connection and engagement.

Requirements

Bachelor’s degree strongly preferred
2-4 years of experience in office operations, event coordination, administrative support, or hospitality, ideally within a professional services or client-facing environment
Proven experience coordinating logistics, managing vendor relationships, and executing internal events and workplace activities.
Ability to independently handle operational tasks, proactively resolve issues, and mentor junior team members effectively
Proficiency with Microsoft Office Suite; willingness and ability to quickly learn new systems and technologies
Exceptional organizational skills, attention to detail, and excellent verbal and written communication
Experience managing budgets, tracking expenses, and efficiently coordinating resources.
Ability to safely lift and move supplies weighing up to 35 pounds as needed
Flexibility to occasionally work overtime, particularly during events or busy periods, with required in-office presence five days per week

Responsibilities

Acting as the first point of contact for clients, visitors, and staff, setting the tone for the overall office experience in this highly visible role
Greeting visitors professionally, handling guest registration, escorting, and providing visitor information and amenities during their visit
Assisting employees and visitors with navigating office spaces, utilizing the desk reservation system, and facilitating guest IT access (e.g., Wi-Fi, badges)
Managing daily office operations, maintaining and enhancing the cleanliness, appearance, and functionality of shared spaces, kitchens, and conference rooms
Maintaining kitchen areas by restocking food and beverage items, cleaning surfaces and appliances, and monitoring kitchen inventory and equipment
Monitoring and stocking office supplies in shared areas, including printers and collaboration zones
Support New Hire Orientation logistics and provide day-of support in partnership with local HR
Provide support and back-up coverage for Office Experience teammates during peak periods or when colleagues are out of office – such as managing the Concierge Inbox, triaging meeting requests, or supporting maintenance and repairs
In partnership with the Office Experience & Events Manager, developing Office-wide events calendar – recommending innovative ideas and driving improvements to enhance workplace satisfaction and employee experience
Strategically planning and executing creative office events ranging from large-scale celebrations to smaller meetings and gatherings – handling logistics such as catering, setup, AV coordination, communications, and on-site management
Developing and managing event communications, including creating invitations, handling RSVPs, outreach, and analyzing attendee feedback
Managing event budgets, processing invoices, negotiating with vendors, and reconciling expenses
Serving as a primary liaison between internal teams to ensure smooth operations and seamless event execution
Developing and delivering internal communications that drive employee engagement, increase participation in office events and initiatives, and help foster a connected and inclusive office culture – utilizing multiple channels such as weekly newsletters, Slack posts, and digital signage

Benefits

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG’s Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.