Office Experience & Events Assistant

The Boston Consulting Group (BCG)•Austin, TX

68d•$53,000 - $65,000•Onsite

About The Position

As an Office Experience & Events Assistant at BCG's Austin office, you'll be part of the Office Experience team - a collaborative, service-oriented group that plays a key role in shaping the workplace and cultural experience. With a strong focus on hospitality, affiliation, and day-to-day operational excellence, you'll support a variety of experiences that help staff feel connected, supported, and proud of their environment. In this dual-function role, you'll be responsible for both maintaining a high-functioning office and helping to execute events of all sizes, from marquee celebrations to cohort happy hours. You'll support daily operations, collaborate cross-functionally with IT, Facilities, and Concierge, and deliver service with a can-do, hospitality-driven approach.

Requirements

Creating warm, welcoming environments with a polished and professional presence
Performing successfully in a fast-paced, intellectually intense, service-oriented environment
Interpreting rules and guidelines flexibly to support the business and align with BCG's culture and values
Responding to customer and team needs with a strong service mentality and a sense of urgency
Managing multiple responsibilities with excellent time management and prioritization skills
Exercising sound judgment and professionalism, especially during last-minute changes or challenges
Collaborating across functions and thriving in a complex, matrixed organization
Demonstrating meticulous attention to detail and completing tasks consistently and accurately
Communicating with clarity, confidence, and diplomacy—both written and verbal
Handling confidential information with integrity and discretion
Showing maturity, poise, and a polished, professional demeanor in all interactions
Supporting and working cooperatively with team members, displaying motivation and enthusiasm
Taking initiative, anticipating needs, and contributing ideas for process improvements or enhancements
Displaying patience and a willingness to teach or clarify team processes
Embracing flexibility and staying composed under pressure
Representing BCG with a team-first, can-do attitude, and commitment to excellence
Demonstrating strong intellectual curiosity, creativity, and big-picture thinking
Bachelor's degree strongly preferred
0-2 years of experience in office operations, events coordination, hospitality, or administrative support—ideally in a professional services or client-facing setting
Strong service orientation and attention to detail
Excellent organizational and interpersonal skills
Ability to manage logistics and juggle competing priorities with poise
Proficiency in Microsoft Office Suite and willingness to learn new systems
Ability to lift/move up to 35 pounds and to work in-office 5 days a week
Flexibility to work overtime as needed, especially during events or high-demand periods

Responsibilities

Supporting office operations by maintaining general cleanliness and readiness of shared spaces, conference rooms, and kitchens
Coordinating basic maintenance and repairs with internal teams and external vendors; reporting and tracking issues
Managing supply inventories and placing orders for office, kitchen, and meeting materials
Assisting with mail/package handling, shipping coordination, and courier management
Coordinating catering and room setup for internal meetings and small events
Supporting execution of events of all sizes—from large-scale celebrations to internal meetings and small gatherings
Assisting with event logistics such as RSVPs, vendor coordination, communications, room setup, and signage
Supporting pre-event and post-event communications and materials, including invitations and feedback surveys
Helping with budget tracking, invoice processing, and vendor management
Acting as day-of onsite support for events, including setup, breakdown, and guest service
Partnering with colleagues across OE, Admin Services, and functional teams to ensure smooth delivery of experiences
Flexing across responsibilities as needed to support team priorities or during peak periods
Acting as the first point of contact for clients, visitors, and staff, setting the tone for the overall office experience in this highly visible role
Greeting visitors professionally, handling guest registration, escorting, and providing visitor information and amenities during their visit
Assisting employees and visitors with navigating office spaces, utilizing the desk reservation system, and facilitating guest IT access (e.g., Wi-Fi, badges)
Monitoring the concierge inbox, managing visitor access requests, and printing employee and guest badges while ensuring compliance with security protocols
Triaging and communicating meeting-support requests, such as IT needs or administrative support, to relevant teams for timely execution

Benefits

Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below.
The base salary range for this role is $53,000-$65,000.
In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.
At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest.
We pay the full cost of medical, dental, and vision coverage for employees - and their eligible family members.
That's zero dollars in premiums taken from employee paychecks.
All of our plans provide best in class coverage: Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on an as needed basis
Employees, spouses, and children are covered at no cost.
Employees share in the cost of domestic partner coverage.