Office Coordinator
About The Position
Signature Healthcare at Home is a leading provider of home health in Oregon, and Washington. Our services are designed to complement your lifestyle through innovative home-based healthcare solutions. The Signature Home Health team possesses character, heart, and the desire to enhance the life of every person we serve. This includes working to achieve and sustain health, activity, and independence. The statement: “Care Where You Are” guides our organization’s dedication to offer quality care for our clients whose goal it is to remain in their chosen home setting. Signature Healthcare at Home is a subsidiary of the Pennant Group network with 300+ locations throughout the country. We offer the best of both worlds –The backing and stability of a proven healthcare “giant”, with the permission to operate locally as if it were our own Federal Way based business. Signature Healthcare at Home is seeking a reliable and detail‑oriented Office Coordinator to join our Port Orchard team. This is a full‑time, in-office role supporting daily administrative operations, with a primary focus on scheduling coordination and medical records management. Candidates who live in Kitsap County or nearby are strongly preferred, as this position is based onsite at our Port Orchard office. Position Summary The office coordinator acts as a generalist in all office duties including, but not limited to, aspects of scheduling, administrative assistant, medical records and intake. This role is responsible for a general knowledge and ability to perform tasks in each role as needed by the agency.
Requirements
- High School Diploma or equivalent
- Two years’ experience in administrative position in healthcare setting preferred
- Establishes productive organizational skills and habits.
- Provides excellent customer service skills.
- Knowledge of medical terminology
- Demonstrates good communications, flexibility and cooperation in performing job responsibilities
- Ability to multi-task in a fast-paced office environment.
- Promote and demonstrate company core values and mission.
- Basic computer skills and knowledge of office technology
Responsibilities
- Completes scheduled workflow assigning appropriate team members to planned frequency of visits
- Assist agency personnel in the care coordination of patient/client services
- Assigns and uploads all incoming faxes to the correct department/location/chart
- Answers incoming calls and places outbound calls as needed by agency
- Directs all daily patient/client referral and intake operations.
- Assists in identifying opportunities for additional/improved services and methods
- Actively participates in department meetings, in-service, QAPI activities, and other related activities as appropriate
- Supports the maintenance of all patient/ client records. Records administration is the initial point of entry for all patient/ client related documentation, including physician’s orders.
- Responds to external requests for information by accumulating the requested information and forwarding it to the Business Office Manager.
- Supports maintenance of the log used to track information requested, information copied, date copied and forwarded for approval, name of person approving for mailing, and date mailed.
- Adheres to HIPAA regulations per company policy and federal regulations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
