Office Coordinator - Pediatric ENT Clinic

MultiCare Health System • Tacoma, WA

1d • $23 - $33 • Onsite

About The Position

The Office Coordinator is responsible for the daily operations and front office functions within the assigned department, and for providing support related to all aspects of office functions. The Coordinator servies as a liaison between patients, physicians, customers and MultiCare, responding to written and oral requests to resolve customers questions, problems, and concerns.

Requirements

• Associates degree preferred
• One (1) years of experience in patient access/accounting
• Two (2) years of experience in customer service
• Depending on assigned area prior Patient Access Lead experience may be required

Responsibilities

• Coordinates, oversees, and assures the smooth operations and workflow of the office functions, ensuring that patients and the public are treated with respect and in an efficient manner
• Answers telephone, screening calls for urgency, providing assistance, forwarding calls to the appropriate person or area, or recording messages and forwarding to appropriate person for follow up
• Acts as a resource to the staff, resolving issues and provides feedback as needed/requested.
• Develops and implements procedures and protocols related to front office processes to foster an efficient working environment
• Maintains communications and acts as liaison between staff and management
• Researches and resolves issues and concerns regarding office operations, functions, and related matters

Benefits

• Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
• Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree