Office Coordinator - North Naples
About The Position
Premiere Plus Realty, a 22-year-old independent real estate brokerage, has built a reputation as a leader in providing exceptional support to Florida Realtors®. We empower our agents with unparalleled tools, resources, and service to help them manage and grow their businesses. As the Office Coordinator in our North Naples office, you will be the face of the company, creating positive first impressions for agents, guests, and staff. This role is ideal for a highly experienced professional who thrives in a high-pressure environment, loves interacting with people, and maintains professionalism and respect in all interactions. You will love it here if you live and operate by five core values: You are Humble You are Hungry to Achieve You arePeople Smart You are Caring You do the Right Thing
Requirements
- 3–5 years of experience as a receptionist, administrative assistant, guest service specialist, or similar role, preferably in real estate or a high-volume professional environment.
- Proven ability to handle high-pressure situations while treating individuals with respect and maintaining professionalism.
- Strong interpersonal skills: A true "people person" who builds rapport easily, enjoys helping others, and communicates clearly and respectfully in person, on the phone, and in writing.
- High proficiency in Microsoft Office Suite (Teams, SharePoint, Word, Excel, Outlook, PowerPoint) and office systems; able to navigate company tools, troubleshoot basic issues, and operate equipment independently.
- Excellent multi-tasking, time-management, and problem-solving skills; able to prioritize tasks, meet deadlines, and manage multiple priorities without sacrificing quality.
- Professional appearance, organized workspace, and dependable work ethic; must be a hard worker who shows up every day and is committed to the role.
Responsibilities
- Open and close the office daily at 9:00 AM and 5:00 PM.
- Welcome and assist guests, staff, agents, and walk-ins from the public with a professional and polished demeanor.
- Provide backup support for phones, ensuring excellent etiquette and clear communication.
- Process incoming and outgoing mail, closing checks, and other administrative items.
- Maintain a high standard of organization, cleanliness, and office supplies inventory, including liaising with vendors as needed.
- Manage the office calendar, conference room bookings, and any changes to regular office access or holidays.
- Call agents for RSVPs, renewal reminders, mail notifications, and other updates.
- Serve as the primary frontline point of contact for agent inquiries, providing exceptional support and directing to appropriate resources or departments (e.g., Agent Intranet, Transact, zipForm, 8x8 system, Microsoft 365, marketing tools).
- Develop meaningful relationships with agents to promote retention and growth, consulting on company tools and engaging in problem-solving for difficult or complex issues.
- Assist with basic setup and reset for in-office training sessions, workshops, and events, including room readiness, technology setup, and clean-up.
- Support the broker team with agent needs, meeting notes, task management, document creation, and organization.
- Assist the Marketing and Events team with preparations for in-office events.
- Support the Director of Growth with outbound mailings, appointment reminders,and intakinginterviewees.
- Follow office procedures and contribute to a safe, efficient, and professional workplace.
Benefits
- Two weeks of accrued Paid Time Off in the first year.
- 8 Paid Holidays
- Employee Health Insurance premiums paid at 75% by employer
- 401(K)with up to 4% employer match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
